Hilton · 16 hours ago
Front Desk Clerk-Embassy Suites St. Louis-Downtown
St Louis, MO
Part-time
Onsite
New Grad, Entry LevelHilton is the leading global hospitality company, and they are seeking a Front Desk Clerk to assist Guest Service Agents in checking in and checking out guests. The role involves ensuring outstanding guest service and maintaining positive working relationships with team members and other departments.
HospitalityLeisureResorts
Responsibilities
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests
Respond to guest inquiries and in a timely, friendly and efficient manner
Provide driving and/or walking directions to guests to local destinations
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Provide or obtain accurate information
Qualification
Required
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests
Respond to guest inquiries and in a timely, friendly and efficient manner
Provide driving and/or walking directions to guests to local destinations
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Provide or obtain accurate information
Demonstration of Hospitality - We're passionate about delivering exceptional guest experiences
Demonstration of Integrity - We do the right thing, all the time
Demonstration of Leadership - We're leaders in our industry and in our communities
Demonstration of Teamwork - We're team players in everything we do
Demonstration of Ownership - We're the owners of our actions and decisions
Demonstration of Now - We operate with a sense of urgency and discipline
Demonstration of Quality
Demonstration of Productivity
Demonstration of Dependability
Demonstration of Customer Focus
Demonstration of Adaptability
Company
Hilton
Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.
Founded in 1919
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Pershing Square Capital ManagementHNA Group
2025-12-01Post Ipo Debt· $1B
2025-07-01Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Christopher Nassetta
President and CEO
Kevin Jacobs
Chief Financial Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
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