Kushki · 1 day ago
Chief of Staff
Miami, FL
Full-time
Hybrid
Director/Executive
10+ years expKushki is a leader in the payments industry, dedicated to driving change and innovation. As Chief of Staff, you will work closely with the founders and leadership team to optimize corporate governance and support the rapid expansion of payments across LATAM, ensuring operational efficiency and strategic alignment across the organization.
E-CommerceFinancial ServicesFinTechPayments
Hiring Manager
Adriana Marcela Pinedo Bedoya
Responsibilities
Analyze current operational processes, identify areas for improvement, and ensure the successful implementation of changes that optimize operational efficiency and agility
Establish key performance indicators (KPIs) to evaluate team and process performance, implementing tools to track progress in real time
Provide ongoing recommendations and advisory support to department leaders to improve cross-functional collaboration and ensure each team’s strategic planning aligns with overall company objectives
Facilitate the definition and tracking of OKRs (Objectives and Key Results) across all areas, ensuring teams remain focused on the most relevant initiatives to achieve organizational goals
Improve and ensure smooth communication among key departments by facilitating meetings and forums for conflict resolution, strategic alignment, and information sharing
Prioritize, categorize, and coordinate key activities and projects, managing workflows and ensuring critical tasks are delivered on time and with quality
Conduct periodic reviews of organizational goals and KPIs, ensuring teams remain focused on strategic objectives and adjusting direction when necessary
Lead the implementation of new processes, projects, or initiatives, managing resources and timelines to ensure successful execution
Identify development and training needs across teams, supporting the creation of learning plans and ensuring employees are prepared to face new challenges and adapt to business needs
Oversee and lead change management efforts, helping teams adapt to new ways of working, technologies, and processes that support company expansion and continuous improvement
Qualification
Required
10+ years of experience in strategic roles
Experience working in multi-country companies and managing diverse teams
Advanced knowledge of KPI and OKR management and process analysis
Experience in project management and operations optimization
Strong ability to work with leaders across different areas and facilitate strategic decision-making
High organizational skills and strong attention to detail
Advanced English
Preferred
Experience in fintech, payments companies, or similar industries
Benefits
Hybrid work model
Access to continuous training and learning platforms
Recharge vacation days
Your birthday off
Flexible work location
Wellness platform
Partnerships with universities and institutes across the region to support your professional development
Additional monetary benefits
Company
Kushki
Kushki offers clients an integrated payments platform and omnichannel solutions for e-commerce, m-commerce, and physical stores.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$194MKey Investors
DILA CapitalMagma Partners
2022-06-07Series B· $100M
2021-09-15Series B
2021-06-01Series B· $86M
Leadership Team
Aron Schwarzkopf
Co-Founder & CEO
Gustavo Monteiro
SVP, Product Partnerships
Recent News
SC Angeles
2025-01-31
Company data provided by crunchbase