McBride Homes · 22 hours ago
Online Sales Concierge - Weekends Required
Chesterfield, MO
Full-time
Onsite
New Grad, Entry Level
$70K/yr - $75K/yrMcBride Homes is Missouri's largest home builder and is seeking an Online Sales Concierge to join their sales and marketing team. The role involves providing exceptional customer service to potential home buyers through various communication channels and collaborating with the sales and marketing teams to develop online sales strategies.
Real Estate
Responsibilities
Provide exceptional customer service and actively engage with potential buyers on products, communities, and incentives through various channels (phone, web, text, and email)
Provide immediate Live Chat response to all online leads (based upon agreed session hours)
Set sales appointments for customers with the community sales team
Be knowledgeable on all active and upcoming McBride communities to effectively identify the best community to meet the customers' needs
Stay well-informed about the company's home offerings, including designs, features, pricing, and community benefits, to provide accurate and persuasive information to prospects
Collaborate with the sales and marketing teams to develop online sales strategies, including email campaigns, social media outreach, and online promotions, to attract and convert leads
Add new leads into designated CRM and maintain that information until the lead is transferred to a New Home Sales Consultant
Track and report on conversion statistics (leads/converted, appointments set, appointments kept, appointments/sales)
Attend sales meetings and grand opening events
Qualification
Required
High energy with a positive can-do attitude. Must enjoy sales and marketing activities
Advanced web, email, and CRM database experience
Strong computer skills, including Microsoft Office and spreadsheet applications
Detail oriented, customer-focused follow-up skills
Excellent written and verbal communication skills with ability to respond professionally and effectively to emails and phone calls
Works well in an unstructured team environment and can quickly tackle ad-hoc projects with minimal supervision
Experience working under deadlines
Preferred
Sales experience preferred
Current working knowledge of homebuilding and residential real estate industry a plus
Benefits
401(k) plan with matching contribution
Paid vacation
Company outings
Company
McBride Homes
McBride Homes, Missouri’s largest builder, offers homes in 35+ communities in the metro St. Louis area from the upper $100’s to over $1,000,000.
Founded in 1946
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Walter Sims
CTO
Company data provided by crunchbase