US Tech Solutions · 15 hours ago
Contract Administrator
United States
Contract
Remote
Entry, Mid Level
$30/hr - $35/hr
2+ years expUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand. They are seeking a Contract Administrator to assist with processing business applications, agreements, and billing for a major utility company, while also supporting customer inquiries and resolving billing issues.
Information Technology
Responsibilities
Assists the Business & Technical Consultant role for a major utility company to process business applications, agreements, and billing for services offered to customers
Support includes reviewing documentation provided by customers, billing set up, various complex and urgent requests supporting external customers, performs various bill research, performs various agreement research and more
Works closely with internal and outside council legal team
Interacts with complex customer agreement and billing; gives information in response to inquiries about accounts, products, and services
Takes care of and settles customer billing issues
Answers internal customer questions regarding product or service and operation or maintenance
Receives and processes orders/applications, provides information concerning pricing, changes in service, legal agreements or other related questions
May talk with internal/external customers by phone or video call to ensure the best service possible
Consults with customers to obtain information and explain available services
Investigates and corrects errors, following customer and company records
Perform program data management activities as needed, including, running reports, updating data
Adjusts complaints concerning billing or services rendered or refers complaints of product or service failure to appropriate departments for investigation
Coordinates customers' service needs with other departments as required to ensure customer service
This position is typically retained to manage multiple White projects per the Project Management Center of Excellence Project Profile Matrix
Qualification
Required
Minimum of 2 years of contract management or billing support experience
Demonstrated knowledge of basic project management principles
Project related work school experience; Demonstrated a Working Knowledge in Project or Contract Management, Decision Making, Critical Thinking, and Problem Solving; Collaborative Team Member
Preferred
Graduation from a four-year college or university
Demonstrated to Working knowledge in project related Scheduling Cost Controls
The Contract Management & Billing Support Specialist may have relationships with individuals in various organizations ranging from individual contributors to Department Leadership (i.e. individual contributors up to senior department management)
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
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2025-05-17
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2024-12-13
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