Articulate · 19 hours ago
Sr. Events Operations Specialist - Branded Events
Articulate is a leading SaaS provider of creator platforms for online workplace training, seeking a Senior Events Operations Specialist for Branded Events. This role is responsible for the operational execution of branded events, managing logistics, vendor relationships, and ensuring a high-quality attendee experience.
E-LearningEdTechEducationSoftwareTraining
Responsibilities
Lead the logistics workstream for assigned events, overseeing various phases of planning, production, and onsite execution
Oversee and direct event logistics and timelines, workbacks, and cross-functional deliverables to ensure seamless execution and alignment with broader marketing goals
Handle shipping and inventory management of event materials, maintaining processes that support scalability and accuracy
Develop and manage vendor and production partner relationships, negotiating scopes, coordinating deliverables, and holding partners accountable to timelines and quality standards
Serve as an on-site lead at select events, empowered with the ability to make real-time operational decisions related to scheduling, staffing, vendor execution, and attendee logistics to uphold quality and brand standards
Oversee event budgets for assigned programs, tracking expenses, approving invoices within assigned limits, reconciling spend, and providing variance insights and recommendations to leadership
Coordinate event logistics including travel, lodging, catering, AV, and onsite materials, balancing strategic oversight with detailed execution
Manage shipping and inventory processes for event materials, ensuring accuracy, efficiency, and scalability across multiple programs
Oversee event registration workflows and attendee communications, ensuring accuracy, scalability, and a high-quality attendee experience while delegating or executing tasks as appropriate
Partner closely with cross-functional teams (Marketing Ops, Sales, Customer Success, Creative) to align on deliverables such as event branding, digital assets, collateral, and experiential elements
Support event documentation and data management, maintaining key records like shipping manifests, contracts, and attendee lists, and recommending enhancements to improve accuracy and reuse
Collaborate on post-event reporting and analysis, including survey execution, stakeholder follow-up, and documentation of insights to inform continuous improvement
Identify and implement incremental process enhancements across logistics workflows, vendor management, and data tracking to increase efficiency and consistency
Partner with the Senior Manager, Global Events to evaluate opportunities for larger process redesigns or tool improvements
Contribute to the development of team templates, checklists, and operational best practices that scale with team growth
Qualification
Required
5–8 years of experience in corporate event operations, branded or hosted events, or event marketing operations, preferably in a high-growth or global organization
Demonstrated ability to lead logistics strategy and vendor management with minimal oversight
Strong organizational and project management skills; capable of managing programs and stakeholders simultaneously
Excellent written and verbal communication skills with a collaborative, customer-focused approach
Proven ability to work independently, exercise sound judgment under pressure, and resolve complex operational challenges in real time
Financial acumen with experience managing budgets, reconciling expenses, and reporting on spend
Proficiency with Google Workspace, Slack, Zoom; experience with event software (Cvent, Bizzabo or similar) preferred
Ability to travel up to 25% annually, including international travel and occasional multiple-stop or back-to-back event weeks
Preferred
Prior experience overseeing conferences, executive programs, or branded experiential events
Experience working with creative agencies, production partners, and experiential or fabrication vendors
Strong analytical mindset and comfort evaluating tools or processes to drive efficiency and scale
Familiarity with project management or collaboration tools (Notion, Asana, Trello)
Experience with event registration platforms and virtual event technologies
Creative problem-solver who anticipates challenges, and takes initiative to resolve them independently and/or proposes solutions
Benefits
Bonus eligible
A robust suite of benefits
Company
Articulate
Articulate develops a workplace training platform that provides online courses for management systems.
Funding
Current Stage
Growth StageTotal Funding
$1.5BKey Investors
General Atlantic
2021-07-01Series A· $1.5B
Leadership Team
Recent News
2022-03-24
2022-02-10
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