Schindler Elevator Corporation (U.S.) · 1 day ago
Project Manager - Existing Installations
Washington, DC
Full-time
Onsite
Mid, Senior Level
5+ years expSchindler Elevator Corporation is dedicated to enhancing the quality of urban life through their elevator and escalator solutions. They are seeking a Project Manager for Existing Installations to manage client relationships, oversee field operations, and ensure compliance with safety standards.
Mechanical Or Industrial Engineering
Responsibilities
Account Management - Build and manage favorable client relationships with building owners and property managers to secure and renew maintenance/service agreements. Respond to customer inquiries and prepare estimates to ensure satisfactory resolution. Negotiate contract terms favorable to the company while also delivering on customer requirements. Drive sales KPIs including Time and Material processing, repair bookings and capital planning. Partner with Business Services Center to validate accounts receivable information, ensuring timely and accurate payments
Operations & Field Management - Build a safe and effective team environment by leading field technicians to ensure maintenance meets quality standards as well as contract requirements. Responsible for coordinating routes, scheduling, ordering parts and verifying payroll accuracy while assuring fulfillment standards. Educate technicians on processes, tools and standards through training and performance programs thereby continuously improving service delivery. Manage logistics and implement preventive maintenance strategies
Communication, Collaboration & Problem Solving - Act as a liaison between internal stakeholders and customer to investigate, resolve and address any operational challenges that may arise. Maintain relationships with local IUEC business agents and communicate effectively to resolve disputes. Partner with New Installation and Modernization Project Managers during contract conversions to ensure customer satisfaction. Collaborate with engineers, technical service staff, and contractors to optimize project workflows and identify potential efficiencies or improvements
Quality and Safety - Perform regular site inspections to deliver exceptional service, maintenance, warranty and repair offerings. Conduct Field Safety Audits at required intervals to ensure technicians understand and follow safe work practices. Ensure compliance with established policies and procedures
Qualification
Required
Bachelors degree or an equivalent 5+ years of experience, preferably in a similar function such as Project Management, Account Management or Service/Maintenance management
Strong problem-solving, time management, communication and interpersonal skills; ability to manage sensitive employee relations with proven leadership skills
Resourceful, well organized, highly dependable, efficient and detail oriented
Proficiency in MS Office suite Required
Flexibility to be on-call as needed and balance a mix of office and fieldwork
Working knowledge of SAP and elevators/escalators
Adaptability to work in a fast-paced environment
Ability to empathize, listen and connect with people to form outstanding customer relationships
Benefits
Fully vested 401k match, up to 7% of total eligible compensation.
Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
Tuition Reimbursement - Eligible after 6 months of service.
Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
A wide range of development opportunities to boost your professional and leadership growth.
Company
Schindler Elevator Corporation (U.S.)
North American operation of the Swiss-based company, a leading global elevator and escalator provider.
10001+ employees
H1B Sponsorship
Schindler Elevator Corporation (U.S.) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (14)
2023 (13)
2022 (21)
2021 (11)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Ray Bisson
Chief Executive Officer
Sneh Virdi
Chief Financial Officer
Company data provided by crunchbase