NEOGOV · 11 hours ago
Scale Attendant F/T
Chesapeake, VA
Full-time
Onsite
Entry Level
$18.67/hr - $23.34/hr
1+ years expNEOGOV is a company that provides innovative solutions for government agencies, and they are seeking a Scale Attendant to assist customers at SPSA transfer stations. The role involves greeting customers, verifying residency, weighing vehicles, and processing transactions while ensuring proper disposal policies are followed.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Greets customers to verify residency, record visits, weigh vehicles, and screen for unauthorized waste. Informs customers of proper disposal policies and procedures
Processes customer credit card transactions and ensures balances are correct at the end of each shift
Receives customer phone calls and provides directions and information in between assisting in person customers in an efficient, professional, and friendly manner
Ensures scales and recording devices are operating properly
Accurately weighs trucks, records data utilizing proper data codes, vehicle identification information, customer account number and waste type to generate credit transaction tickets for customers and reviewed by SPSA departments in a timely and efficient manner
Screens trucks for hazardous or unauthorized waste visually and by asking the driver to verify load compositions
As needed, reroutes trucks to site supervisor for examination of load to screen for hazardous or unauthorized waste without unnecessarily disrupting traffic flow
Informs customers of proper disposal policies and procedures in a clear, concise, and courteous manner
Processes customer transactions smoothly and efficiently, keeping traffic moving efficiently while maintaining excellent levels of accuracy. Effectively deals with varying rate structures and load compositions
Receives and handles phone calls and face-to-face interactions in an efficient, professional, and friendly manner. Provides useful directions and information to customers
Ensures scales and recording devices are operating properly. Reports scale malfunctions to the Scale Attendant Supervisor or local Supervisor
Processes customer credit card transactions and ensures balances are correct at the end of each shift
Assists with training new staff as needed
Required to rotate among various SPSA work locations and be adaptive as schedules, vacancies, and operational needs require
Performs other duties as required or assigned
Qualification
Required
High school diploma or the equivalent required
One year of demonstrated experience in customer service, data entry, scale operation, and cashiering
Valid driver's license or reliable transportation required to work across SPSA scale house locations
Benefits
Participation in the Virginia Retirement System (VRS) - SPSA and employee contributions
Short and Long Term Disability Coverage (VRS)
Health Insurance (Includes Dental, Vision and Behavioral Health Coverage)
Basic Life Insurance (SPSA paid)
Delta Dental Insurance
Aflac Plans
Employee Assistance Program
Optional Life Insurance available for Employee and Dependents
Medical and Dependent Care Flexible Spending Accounts
Holidays
Paid Time Off (PTO)
Uniforms provided
Safety shoes and PPE provided
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase