HomeSource · 1 day ago
Associate Infrastructure Engineer
Marlton, NJ
Full-time
Hybrid
New Grad, Entry LevelHomeSource Systems is a dynamic and rapidly growing company focused on simplifying processes for retailers and manufacturers through innovative cloud technology. They are seeking an Associate Infrastructure Engineer to support end-user systems and internal support tickets while learning core infrastructure concepts under the mentorship of senior engineers.
Real Estate
Responsibilities
Assist with workstation and laptop setup, configuration, deployment, and troubleshooting (Windows/macOS)
Support onboarding and offboarding processes, including account setup, hardware provisioning, and access management
Help maintain and monitor basic infrastructure components under the guidance of senior team members
Respond to and resolve Tier 1 / Tier 2 support tickets related to hardware, software, network access, and user issues
Escalate complex issues appropriately while documenting troubleshooting steps and resolutions
Provide friendly, professional support to internal employees across the organization
Assist with routine system maintenance, updates, and inventory tracking
Create and update internal documentation, SOPs, and knowledge base articles
Follow established IT and security best practices
Work closely with Infrastructure Engineers, IT leadership, and cross-functional teams
Learn infrastructure concepts such as networking, servers, cloud platforms, and security fundamentals
Participate in team meetings and training sessions to develop technical skills and professional growth
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent hands-on experience)
Strong interest in infrastructure, systems, and IT operations
Basic understanding of Windows and/or macOS operating systems
Basic understanding of computer hardware components
Basic understanding of networking fundamentals (TCP/IP, DNS, VPN concepts)
Excellent communication and customer service skills
Strong problem-solving ability and eagerness to learn
Ability to manage multiple tasks and prioritize support requests
Benefits
Growth-oriented environment with potential for career advancement.
Collaborative and inclusive company culture.
Access to cutting-edge technologies and tools.
Company
HomeSource
HomeSource is an investment and asset management firm focused on the single-family rental space.
Founded in 2019
11-50 employees
H1B Sponsorship
HomeSource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Early StageLeadership Team
Randy Hagedorn
President & Chief Executive Officer / Founder
Richard Scola
Co-Founder HomeSource
Company data provided by crunchbase