State of North Carolina · 8 hours ago
DMV - MVP Administrative Specialist I
NC
Full-time
Onsite
Entry Level
$38K/yr - $66K/yr
2+ years expThe State of North Carolina's Department of Transportation is seeking an Administrative Specialist I to join their Division of Motor Vehicles. This role is responsible for ensuring the accurate and timely processing of vehicle titles and registration applications, conducting reviews, identifying errors, and providing solutions to ensure compliance with regulations.
Government
Responsibilities
Ensure the accurate and timely processing of vehicle titles and registration applications
Conduct thorough reviews of vehicle title/registration applications and documents
Identify errors created by LPAs, On-Line Dealers, and DMV sections/units
Provide solutions to errors
Correspond with LPAs, On-Line Dealers, DMV sections/units, and the public to correct errors regarding the processing of vehicles, titles, and registration
Process refund requests for license plates that have been surrendered to the DMV
Ensure the correct Highway Use Tax has been paid
Ensure the Federal Heavy Highway Use Tax has been paid
Process Indemnity Bonds, court orders, judicial sales, abandoned vehicles, mechanics/storage liens, and expedited sales
Respond to telephone calls from dealers, branch offices, customers and other DMV Units
Review and correct scanned documents that did not image properly
Identify the problem relating to why documents were not scanned/imaged correctly, determine the solution, and take action to resolve the problem
Qualification
Required
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience
Preferred
Demonstrated ability to use correct grammar, spelling, and vocabulary to compose/proofread correspondence
Demonstrated ability to interpret and explain policies, procedures, and law
Experience with Microsoft office applications and/or Mainframe databases
Experience reviewing and analyzing detailed documents and/or records for authenticity
Experience in collecting fees and reconciling a cash drawer
Company
State of North Carolina
It is a Government Administration Industry.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Amanda Martin, PhD
Chief Resilience Officer
Chryste Hofer
Chief Information Officer, Office of State Human Resources
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