Worldwide Logistics Group · 1 day ago
Information Technology Support Specialist
Paramus, NJ
Full-time
Hybrid
Entry Level
2+ years expWorldwide Logistics Inc. is looking for an IT Specialist Level I to join their growing full-service IT support team. The role involves providing frontline support to domestic users, handling support requests, and overseeing assigned IT projects.
Freight ServiceLogisticsTransportationWarehousing
Responsibilities
Building, configuring, and troubleshooting workstations for new users
Installing operating systems and software applications
Creating users and general administration in Microsoft O365
Maintaining asset inventory for all hardware
Utilize a ticketing system to track and maintain workflow
Troubleshooting network connectivity
Qualification
Required
2 years of experience working on an enterprise Helpdesk or for an MSP
Experience installing operating systems and software
Experience building PCs
Experience with Enterprise Anti-virus systems
Familiarity with networking, switching and routing
Moderate to advanced MS Excel knowledge
Must have excellent written and verbal communication skills
Any experience with RMM and ticketing systems is highly desired
Must be a self-starter
May be required to work off-hours, weekends as needed, or potentially on a 2nd shift
Benefits
Medical, dental, and vision insurance for employees
401K Program to help you invest into your future
Flexible vacation time to promote a healthy work-life balance
Company
Worldwide Logistics Group
Worldwide Logistics Group is dedicated to providing a broad range of freight forwarding services including air, sea, land freight logistics.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Joseph Monaghan
Owner
Company data provided by crunchbase