Westgate Resorts · 17 hours ago
R and S Book Teller
Westgate Resorts is a renowned company located adjacent to the Las Vegas Convention Center, known for providing a rewarding work atmosphere. The R and S Book Teller will be responsible for accepting and producing wagers from customers, ensuring cash accountability, and providing exceptional customer service during transactions.
CasinoHospitalityResorts
Responsibilities
Write wagering tickets: Obtain betting information verbally from customer and type it on the keyboard of the computer terminal
Answering multi-line telephone and obtaining betting information, types on to keyboard of computer terminal to generate wagering ticket
Using calculators, paper clips, rubber bands and currency wrappers, counts, clips and wraps currency to balance cash with computer dollar amount of generated wager tickets
Qualification
Required
Ability to apply basic mathematics to total multiple wagers, to collect currency and to balance cash
Ability to effectively deal with internal/external customers, some of whom will require patience, tact and diplomacy to defuse anger, collect accurate information and solve customer concerns. This involves listening to the nature of the concern, demonstrating empathy with the customer and proving positive and proactive solutions
Ability to read, speak, write and understand the English language in order to comprehend State Gaming regulations and Departmental/Hotel rules/regulations and communicate with other employees
Ability to understand verbal English to understand verbal requests from supervisor and guests
Ability to understand written English to read any caution or safety notices
Ability to understand verbal English in case of emergency situations
Ability to operate computerized betting terminal, calculator and multi-line telephone in order to complete Race Book transactions
Ability to remain alert throughout the duration of shift
Ability to perform tasks requiring reaching and stooping
Ability to maintain attendance in conformance with standards
Ability to maintain a neat, clean and well-groomed appearance
Company
Westgate Resorts
Westgate Resorts is a resort company.
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Recent News
2026-01-22
The Orlando Sentinel
2026-01-03
Company data provided by crunchbase