CivTeam · 1 day ago
IME Case Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years expCivTeam is seeking a highly detail-oriented and organized IME Case Manager to support the review and processing of medical documentation. The role involves ensuring the accuracy, completeness, and compliance of submitted records while acting as a liaison between various stakeholders to facilitate timely case resolution.
Information Technology & Services
Responsibilities
Conduct thorough reviews of medical documentation to ensure accuracy, completeness, and alignment with medical standards
Identify and resolve gaps, inconsistencies, or errors prior to case submission
Verify the inclusion and proper formatting of required forms, test results, and supporting documents
Request additional information or clarification from applicants, providers, or internal teams
Document exam errors in internal systems and generate Incomplete Letters for clinics
Serve as a liaison between the CIV Team, applicants, provider offices, and government contract officials
Respond to incoming calls and inquiries regarding case status and documentation requirements
Perform additional duties to support team goals and operational needs
Qualification
Required
Bachelor's degree or equivalent professional experience
Minimum of 2 years of related experience
Strong proficiency in Microsoft Office Suite and Adobe PDF tools
Excellent verbal and written communication skills
Proven ability to adapt to changing priorities in a fast‑paced environment
Exceptional attention to detail and accuracy
Experience with data entry and document review
Company
CivTeam
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Natalia Lizzel Co
Chief Operating Officer
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