ServiceNow · 1 day ago
Senior Product Designer, CRM & Industries
San Jose, CA
Full-time
Hybrid
Senior Level
$129K/yr - $219K/yr
5+ years expServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to find smarter ways to work. The Senior Product Designer will focus on shaping CRM experiences and industry solutions for Technology Providers, designing user experiences that support revenue growth and customer engagement.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
You get to develop innovative design solutions and world-class product experiences that transform how people work around the world
You drive user experiences from concept to delivery based on in-depth comprehension of user needs and design principles
As part of a cross-functional team, you will have the opportunity to champion your design approach, reconcile feedback from various stakeholders, and provide your input to others in a collaborative, supportive, working environment
You will also have the chance to grow your leadership skills through coaching and mentoring other team members
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
5+ years of relevant design experience
An inspiring portfolio demonstrating end-to-end, user-centered, design solutions based on human-centered design and research data
Strong experience working with design tools to create comprehensive high-fidelity design solutions and specifications that enforce consistency, usability, and accessibility as part of a larger system or product
A growth mindset, continually strengthening core skills through complex assignments and varied experience
Ability to build trusting relationships through clear and open communication
Experience participating in the complete product development lifecycle of web and/or software applications
Experience in user experience design or industry experience (corporate, software, web or agency)
Benefits
Health plans
Flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
mescomputing.com
2026-01-24
2026-01-24
2026-01-23
Company data provided by crunchbase