Cushman & Wakefield · 5 hours ago
Workplace Experience Coordinator
Plano, Texas, USA
Full-time
Onsite
New Grad, Entry LevelCushman & Wakefield is a prominent organization in the real estate sector, seeking a Workplace Experience Coordinator to join their onsite account team. This role focuses on enhancing employee productivity and satisfaction within the workplace by providing support, ensuring space readiness, and proactively addressing concerns.
CommercialCommercial Real EstateConsultingLeasingLegalProperty Management
Responsibilities
Provide high touch support to employees in the workplace. This includes, providing employees with tools, support, information, and wayfinding
Cultivate and maintain trusted relationships with end users and cross functional colleagues
Act as the first line of response to user questions, troubleshoot issues, and follow up as required
Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are properly equipped and employee ready
Function as the “eyes and ears” of the workspace and proactively submit work orders to report repairs, required maintenance, broken or missing furniture before an end user is impacted
Help educate employees and visitors on equipment, processes, space use, workplace protocols, and etiquette
Ensure complaints, questions, concerns, and suggestions from employees are addressed and conduct follow-up, if needed
Execute daily workplace tasks and administrative responsibilities with consistency and attention to detail, ensuring all activities align with the strategies and priorities defined by the client Real Estate Business Partner and C&W Workplace Experience Leadership
Act as an operational extension of the Workplace Experience and Real Estate teams, focusing on implementation
Independently manage task lists, recurring routines, and day‑to‑day responsibilities to maintain a frictionless employee environment
Create clear, concise content (signage, communications, tracking documents, presentations) quickly and accurately to support workplace operations and leadership requests
Support internal and client events with setup, communications, and A/V coordination
Contribute to workplace insights, communications, and stakeholder engagement initiatives
Deliver detail-oriented support to key stakeholders
Obtain voice of the customer data (quantitative and qualitative) to capture service needs. Share information with managers, as relevant
Follow escalation protocols, having all required knowledge of cross functional teams’ responsibilities
Identify and escalate process improvement opportunities to manager and collaborate on new, innovative solutions
Qualification
Required
Provide high touch support to employees in the workplace. This includes, providing employees with tools, support, information, and wayfinding
Cultivate and maintain trusted relationships with end users and cross functional colleagues
Act as the first line of response to user questions, troubleshoot issues, and follow up as required
Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are properly equipped and employee ready
Function as the “eyes and ears” of the workspace and proactively submit work orders to report repairs, required maintenance, broken or missing furniture before an end user is impacted
Help educate employees and visitors on equipment, processes, space use, workplace protocols, and etiquette
Ensure complaints, questions, concerns, and suggestions from employees are addressed and conduct follow-up, if needed
Execute daily workplace tasks and administrative responsibilities with consistency and attention to detail, ensuring all activities align with the strategies and priorities defined by the client Real Estate Business Partner and C&W Workplace Experience Leadership
Act as an operational extension of the Workplace Experience and Real Estate teams, focusing on implementation
Independently manage task lists, recurring routines, and day‑to‑day responsibilities to maintain a frictionless employee environment
Create clear, concise content (signage, communications, tracking documents, presentations) quickly and accurately to support workplace operations and leadership requests
Communication – Comfortable corresponding with executive level clients, and interacting with individuals at all levels
EQ – Showcase exceptional emotional intelligence and empathy
Organized – Detail oriented, confident, self-starter with exceptional organizational skills
Proactive – Maintain a “can do” mentality with the ability to act with minimal information
Character – Demonstrate integrity, accountability, self-awareness, and strong work ethic. Showcase strong business acumen
Professional – Project an approachable and professional image in personal appearance, manner, and demeanor
Resilient – Ability to work under pressure, while acting in a calm manner
Technology Proficiency – Ability to successfully use the Microsoft Suite and comfortability in learning proprietary tech tool
Support internal and client events with setup, communications, and A/V coordination
Contribute to workplace insights, communications, and stakeholder engagement initiatives
Deliver detail-oriented support to key stakeholders
Obtain voice of the customer data (quantitative and qualitative) to capture service needs. Share information with managers, as relevant
Follow escalation protocols, having all required knowledge of cross functional teams' responsibilities
Identify and escalate process improvement opportunities to manager and collaborate on new, innovative solutions
Company
Cushman & Wakefield
Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services.
Founded in 1917
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$734.8MKey Investors
GreystoneCitizens BankVanke
2023-10-10Post Ipo Debt· $223.8M
2023-08-08Post Ipo Debt· $400M
2022-10-13Post Ipo Debt· $27.3M
Leadership Team
Matthew Bouw
CEO Asia Pacific & EMEA
Michelle M. MacKay
CEO
Recent News
2026-01-22
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2026-01-22
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