Lead Digital Product Manager jobs in United States
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Exact Sciences · 9 hours ago

Lead Digital Product Manager

Exact Sciences is focused on changing how the world prevents, detects, and guides treatment for cancer. The Lead Digital Product Manager will partner with various stakeholders to define and execute digital solutions that enhance customer experiences and drive business objectives.

BiotechnologyHealth DiagnosticsManufacturingMedical
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Responsibilities

Facilitate and influence as “voice of the customer” for customer journeys for all outside stakeholders to ensure that their digital needs are considered and that the delivery teams are supported
Lead cross-functional teams to develop product strategy, partnering closely with Engineering, Business, Design, Market Research, Marketing and Customer Care teams
Lead evidence generation plan to ensure KPIs related to the product release are monitored and products support market needs and business growth
Facilitate collaboration with delivery teams, Experience Business Leads (i.e., the most senior Product Leadership accountable for the totality of a given Experience), to develop Journey-level digital Objectives & Key Results (OKRs), measurement and reporting
Facilitate collaboration with the Experience Business Lead and the Experience Design team to produce Service Design deliverables (e.g., Service Blueprints) that define journeys and experiences that are integrated, cross-touchpoint, cross-customer type, and cross-experience
Facilitate Journey-level experience and technical discovery with support from business partners, experience design, research, and delivery teams
Works with Experience Business Lead to adjust scope and roadmap – empowered to make final prioritization decisions for the digital products
Facilitate definition of Epics, and lead definition of User Stories, acceptance criteria for 1-2 Journeys – and ensure they are understood by delivery team
Lead feature grooming and backlogs prioritization to ensure product development is in line with strategy and OKRs, which includes and is balanced across new development, non-functional requirements, and other technical work that leverages OKR and KPI data, research, industry trends, etc
Supports the team in feature demos for stakeholders; provides product expertise, peer training, and consultation where necessary
Actively participate in all Scrum ceremonies
Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future
Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assess employee performance and provide helpful feedback and training opportunities
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company’s Quality Management System policies and procedures
Maintain regular and reliable attendance
Ability to act with an inclusion mindset and model these behaviors for the organization
Ability to work designated schedule
Ability and means to travel 10-25% between Exact Sciences locations (e.g., Madison, Redwood City)

Qualification

Digital Product ManagementAgile / Scrum / KanbanProduct Strategy DevelopmentCross-functional Team LeadershipHealthcare Software ExperienceBusiness Analysis SkillsUser Experience DesignDigital Analytics ToolsCommunication SkillsOrganizational SkillsProblem-solving SkillsTeam Management

Required

Bachelor's degree in Life Sciences, Engineering, Marketing, Business, Finance, or related field of study; or High School Degree/General Education Diploma and 6 years of relevant experience as outlined in the essential duties in lieu of Bachelor's degree
6+ years of experience working as a Product Manager, with at least 3 years in the digital domain using Agile / Scrum / Kanban methodologies
Experience leading cross-functional teams to deliver products/services
Experience developing digital products, especially digital portals and applications, from scratch and launching digital products, including SaaS, SaMD and other healthcare software applications
Experience applying techniques and methods of modern product management, product discovery, and product delivery – along with expertise with product management platforms and tools
Demonstrated ability to facilitate the development of product vision, strategic roadmaps, and go-to-market strategy for services and products as part of a broader end-to-end user experience
Advanced problem-solving, organizational, and analytical skills with the ability to evolve product strategy based on research, data, and industry trends
Advanced business analysis skills; including, but not limited to, process and user flow definition and business KPIs
Advanced skills in translating complex user, business, operational, and technical requirements into clear epics, features, stories, and acceptance criteria
Some experience with A/B testing, user testing, user interviews, and conversions funnels
Experience engaging with engineers, designers, researchers, SMEs, and company leaders in a constructive and collaborative relationship where you can both learn and influence
Excellent written and verbal communication skills, with the ability to agilely adapt to the respective audience (team member to senior leadership)
Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time

Preferred

Ability to leverage relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning
Customer obsessed, ability to translate abstract customer needs to product roadmap. Experience in leading customer-facing discussions and KOL management
Experience working in a startup/fast-paced, digital-first environment
Experience in launching digital applications using state-of-the-art digital innovations, such as NLP, LLM
Experience managing a team of Product Managers and/or Business Analysts
Experience in healthcare (medical technology and life sciences), wellness, or digital health
Experience with service design and operations
Experience in digital analytics tools such as Piwik Analytics, Tableau, Google Analytics, etc., A/B testing tools such as AB Tasty, Optimizely, MoEngage, etc., and/or design tools such as Adobe XD, Figma, Sketch, etc

Benefits

Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage

Company

Exact Sciences

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Exact Sciences offers a portfolio of cancer screening and diagnostic tests that span from early detection to treatment monitoring.

Funding

Current Stage
Public Company
Total Funding
$2.75B
2025-06-20Acquired
2024-04-11Post Ipo Debt· $620.7M
2023-02-23Post Ipo Debt· $500M

Leadership Team

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Kevin Conroy
Chairman & CEO
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Aaron Bloomer
Executive Vice President, CFO
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Company data provided by crunchbase