NEOGOV · 17 hours ago
Tax Examiner I - Collections
USA, CO
Full-time
Hybrid
Entry Level
$25.43/hr - $25.43/hr
2+ years expNEOGOV is part of the State of Colorado's Department of Revenue, which aims to assist Coloradans in navigating government complexities. The Tax Examiner I - Collections role involves collecting delinquent taxes, answering taxpayer inquiries, and providing high-quality customer service while ensuring compliance with Colorado tax laws.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Research, explain, and advise taxpayers on how to comply with Colorado tax laws, especially those pertaining to outstanding tax debt and collection enforcement
Perform research, analysis, and necessary adjustments to customer accounts
Provide high-quality customer service and de-escalate conflicts when necessary
Qualification
Required
High school diploma or General Education Diploma (GED)
Two (2) years of experience in an occupational field related to the work assigned to the position
Preferred
Collections and/or tax experience
Experience using GenTax software
Proficient with Microsoft and Google Suite
Experience in a fast-paced, independent, and production driven environment
High-quality verbal and written communication skills
Experience with public facing customer service
Experience working in a call center environment
Benefits
Medical, Dental, and Vision benefits with HSA and FSA options along with 2 weeks of paid sick leave per year (accrued on a monthly basis), and optional participation in the State of Health program as a roadmap to improved health.
Vacation leave is accrued on a monthly basis according to the length of time with the State, starting with 8 hours per month, and 11 paid holidays per year.
Automatic enrollment in Public Employees’ Retirement Association (PERA) for an unparalleled pension and additional options for 401(k) and 457 plan participation.
No cost basic life & accidental death and dismemberment insurance with an option to buy additional coverage.
Access to BenefitHub for discounts on everything from car insurance to movie tickets to meal subscriptions.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase