Oak View Group · 4 hours ago
Event Manager | Full-Time | NOW Arena
Hoffman Estates, IL
Full-time
Onsite
Mid Level
$48K/yr - $50K/yr
3+ years expOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The Event Manager at NOW Arena is responsible for managing all aspects of assigned events, enhancing guest experiences, and collaborating with various stakeholders to ensure successful event execution.
Sports
Responsibilities
Advance, plan, service, and supervise assigned events from booking through completion
Act as primary liaison between clients, promoters, vendors, and venue departments
Oversee event day operations, including staff briefings, load-in/load-out coordination, and issue resolution
Recruit, train, schedule, and supervise event staff; maintain staffing levels appropriate to each event
Prepare and distribute event sheets, layouts, timelines, and communication documents
Work closely with security teams, public safety officials, and municipal partners to ensure safe and successful events
Maintain event equipment such as radios, credentials, and access tools
Assist with pre-event financial estimates and post-event settlements
Handle event-related inquiries, resolve issues professionally, and ensure a top-tier guest experience
Serve as Manager on Duty as assigned, including nights, weekends, and holidays
Manage Hideaway Brew Garden rental inquiries, conduct site walkthroughs, and coordinate booking details with clients
Develop rental packages for Hideaway Brew Garden including pricing options, and promotional materials to support revenue goals
Oversee event setup, staffing, and customer communication for private rentals and special programming
Create, schedule, and publish engaging content across NOW Arena and Hideaway Brew Garden social media platforms
Manage influencer outreach, negotiation, and collaboration to support event awareness and brand visibility
Work with Marketing department to ensure accurate and updated information about upcoming events, programs, and venue features
Support venue and event marketing plans, working closely with internal stakeholders, promoters, and partners
Assist Marketing department with email marketing strategy, database growth, and content creation for newsletters and promotional messaging regarding events
Maintain relationships with local partners, community organizations, and media, and industry influencers.Ensure consistent brand standards across all materials and communications
Qualification
Required
Bachelor's degree in Hospitality, Event Management, Business, or related field preferred
3-5+ years of experience in events, marketing or a similar role within a venue, entertainment facility, hospitality setting, or agency
Strong writing, editing, and communication skills
Ability to direct, motivate, and manage staff effectively
Excellent organizational skills and the ability to multitask under time-sensitive conditions
Benefits
Health, Dental and Vision Insurance
401(k) Savings Plan
401(k) matching
Paid Time Off (vacation days, sick days, and 11 holidays)
Company
Oak View Group
We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality industries.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$100MKey Investors
Silver Lake
2018-03-12Private Equity· $100M
Leadership Team
Chris Granger
Chief Executive Officer
Erin Prober
VP, Global Partnerships
Recent News
Sports Business Journal
2025-12-12
Digital Music News
2025-12-06
Sports Business Journal
2025-12-04
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