Lennox · 1 day ago
Inside Technical Consultant - HVAC
Richardson, TX
Full-time
Onsite
Mid, Senior Level
$66K/yr - $86K/yr
5+ years expLennox is a leading provider of HVAC and refrigeration solutions with a strong legacy of innovation and excellence. The Inside Technical Consultant will provide technical assistance to dealers and contractors, troubleshoot HVAC/R equipment issues, and guide customers to appropriate resolutions while documenting call information.
Consumer GoodsElectronicsHeating Ventilation and Air Conditioning (HVAC)Innovation Management
Responsibilities
Provide troubleshooting and installation assistance of HVAC/R equipment
Diagnose issues with refrigeration circuits, components and controls to guide callers to the appropriate resolution
Provide technical documentation to contractors, engineers and other personnel
Guide callers to the appropriate field personnel if first-hand attention is required
Document call information into the call-tracking database in the event additional follow-up is required
Identify and help implement process improvements
Qualification
Required
High school diploma or equivalent experience required
At least 2 years related technical consulting experience
Typically requires at least 5 years of experience in the installation and service of HVAC/R equipment
Strong knowledge and experience in the installation and service of HVAC/R equipment
Excellent verbal and written communication skills
Strong customer service skills
Strong analytical and troubleshooting skills
Ability to handle and prioritize multiple technical requests
Proficient in Microsoft Office Suite
Preferred
Experience with SAP preferred
Benefits
Tuition reimbursement
Medical, dental, and vision insurance
Prescription drug coverage
401(k) retirement plan
Short-term disability insurance
8 weeks paid birthing leave
2 weeks paid bonding leave
Life and long-term disability insurance
12 days paid time off
2 paid well-being days
1 paid volunteer day
12 paid holidays
3 floating holidays per year
Company
Lennox
Lennox (NYSE: LII) is a leading provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
10001+ employees
H1B Sponsorship
Lennox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (41)
2023 (44)
2022 (49)
2021 (31)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-07-29IPO
Leadership Team
John Torres
Executive VP, Chief Legal Officer & Secretary
Beth West
HR Business Partner
Recent News
PR Newswire
2025-10-22
Company data provided by crunchbase