Equity Staffing Group · 4 hours ago
Account Manager
Equity Staffing Group is seeking an Account Manager to manage a portfolio of existing enterprise clients and their associated services. This role is responsible for enhancing customer experience, identifying new business opportunities, and ensuring the successful delivery of solutions aligned with client needs.
Responsibilities
Manage a portfolio of large, enterprise-level client accounts with multiple locations
Serve as the primary point of contact for all client-related matters, including proposals, sales, services, issue resolution, reporting, and follow-up
Deliver consistent, high-quality service to both internal and external customers
Consult with clients to identify current and future business opportunities
Create, track, and manage sales opportunities using Salesforce and proprietary proposal tools
Collaborate with sales team members to meet annual revenue goals and identify and close upsell opportunities
Support National Account Executives with new large-scale prospects as needed
Initiate new clients and opportunities through established onboarding processes
Coordinate client contracts, negotiations, order management, and reporting
Partner with cross-functional teams to ensure successful project execution
Provide regular business updates and performance reports to internal stakeholders and clients
Work with pre-sales teams to develop accurate, competitive customer proposals
Manage customer change orders to maximize approvals while maintaining program margins
Facilitate and manage assigned RFPs in collaboration with the National Account Executive
Qualification
Required
Manage a portfolio of large, enterprise-level client accounts with multiple locations
Serve as the primary point of contact for all client-related matters, including proposals, sales, services, issue resolution, reporting, and follow-up
Deliver consistent, high-quality service to both internal and external customers
Consult with clients to identify current and future business opportunities
Create, track, and manage sales opportunities using Salesforce and proprietary proposal tools
Collaborate with sales team members to meet annual revenue goals and identify and close upsell opportunities
Support National Account Executives with new large-scale prospects as needed
Initiate new clients and opportunities through established onboarding processes
Coordinate client contracts, negotiations, order management, and reporting
Partner with cross-functional teams to ensure successful project execution
Provide regular business updates and performance reports to internal stakeholders and clients
Work with pre-sales teams to develop accurate, competitive customer proposals
Manage customer change orders to maximize approvals while maintaining program margins
Facilitate and manage assigned RFPs in collaboration with the National Account Executive
Strong teamwork skills with the ability to collaborate across departments, including Project Excellence, Marketing, and Finance
Self-motivated with strong time management and prioritization skills
Effective presentation and negotiation skills
Proven ability to manage multiple priorities and meet deadlines in a fast-paced, evolving environment
Proficiency with Microsoft Office (Excel, PowerPoint) and CRM systems, including Salesforce
Minimum of 2 years of experience in sales, sales support, or customer service supporting large commercial or enterprise accounts
Demonstrated success in growing customer relationships and revenue
Experience with solution-based selling of products or services
Enterprise account management experience
Strong customer service orientation
Preferred
Bachelor's degree in Business, Marketing, or a related field preferred
4–6 years of B2B sales experience with a proven record of success
Industry-specific experience preferred but not required
Service-based selling experience a plus
Company
Equity Staffing Group
Equity Staffing Group is a staffing and recruiting company specializing in industrial staffing services.
Funding
Current Stage
Late StageCompany data provided by crunchbase