Bergdorf Goodman · 4 days ago
Bottega Veneta Business Supervisor
Bergdorf Goodman is a historic luxury retailer in New York City, known for its exceptional style and service. They are seeking a Business Supervisor who will lead customer service and relationship-building efforts while driving sales growth and fostering a collaborative culture within the store.
BeautyConsumer GoodsCosmeticsFashionJewelryLifestyleRetailShoes
Responsibilities
Promotes the vision and culture of the brand while championing Bergdorf Goodman values on a consistent basis
Develops and achieves business goals by partnering with Bergdorf Goodman leadership, merchant teams, and brand partners to devise creative and strategic solutions that drive sales growth
In partnership with Selling Leaders, develops and executes strategies to achieve sales goals through both home-base and “out-of-home-base” selling teams, including sales volume and defined KPIs
Partners cross-functionally to support seasonal buy execution, key deadlines, and ongoing business initiatives
Collaborates with brand visual partners, as needed, to ensure alignment with brand standards and business objectives
Partners to collate business recaps and performance insights, communicating results to key stakeholders through executive summaries and seller communications
Ensures delivery of a superior client experience that aligns with both brand and Bergdorf Goodman service standards
Creates and implements client strategies with a clear vision for an emerging VIC program within Bergdorf Goodman
Develops and supports strategies for the growth, development, and retention of existing VIC client relationships
Supports execution and partnership between Bergdorf Goodman and the brand on all client-facing events and experiential activations
Serves as a visible brand ambassador on the selling floor, modeling elevated service behaviors and client engagement
Builds strong, collaborative relationships with Bergdorf Goodman leadership, merchant partners, and brand teams
Supports alignment across selling, merchandising, and client development initiatives
Qualification
Required
3–5 years of experience in luxury retail, brand management, or a client-focused business role
Proven ability to support business growth and achieve defined performance targets
Strong client engagement and relationship-building skills
Excellent communication and organizational skills
Strategic mindset with attention to detail
Collaborative, 'win together' mentality
Proficiency in Google Suite and retail systems
Ability to meet the physical demands of the role, including standing for extended periods and lifting up to 10 pounds
Flexibility to work evenings, weekends, and holidays based on business needs
Preferred
Bachelor's degree preferred
Benefits
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
Company
Bergdorf Goodman
Bergdorf Goodman is a New-York-Based luxury speciality store.
Funding
Current Stage
Late StageTotal Funding
unknown1972-01-01Acquired
Recent News
2026-01-16
2026-01-16
2026-01-09
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