AgeWell Solvere Living · 12 hours ago
Sales Director - Senior Living
AgeWell Solvere Living is dedicated to providing excellent care and customer service in their communities. The Sales Director is responsible for maximizing occupancy and revenue by attracting and converting qualified prospects into residents.
ElderlyHuman ResourcesMarketing
Responsibilities
Responsible for community outreach and education activities for creating referrals
Regularly meets goals, including but not limited to: time in selling zone, time in outreach zone, voice-to-voice calls, tours, home visits, prospect case studies and creative follow-up and exceeding occupancy to budget
Responds to inquiries, schedules visits, conducts tours, and closes sales per sales and marketing goals
Conducts daily and weekly reviews of prospects in the pipeline, i.e., Hot Board
Participates in sales meetings, including but not limited to semi-annual marketing meetings with AgeWell Solvere Living
Ensures marketing team is using Sherpa for all internal and external sales activities
Participates in Stand-Up meeting providing updates to team members on census, projected move-ins, tours, events, etc
Provides Marketing Coordinator the new Resident and Family contact information to assist in the move-in process, including all required paperwork, unit readiness, and Resident requests
Participates in events on-site as well as off-site
Works with the Executive Director to resolve any Community first impression issues
Reviews weekly productivity report for accuracy
Participates in weekly sales call with AgeWell Solvere Living
Works collaboratively with department heads to emphasize the team’s role in sales
Provides Manager on Duty weekend coverage as scheduled
Updates key competitor evaluations and price surveys semi-annually
Follows all emergency procedures
Understands all safety practices and procedures
Exhibits excellent customer service and public relations skills
Is creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented
Displays patience, tact, enthusiasm and a cheerful disposition
Promotes the Community in a positive manner and effectively communicates AgeWell Solvere Living Managed Community values to residents, families, visitors, and team members
Qualification
Required
Excellent customer service and public relations skills
Cheerful personality
Keen desire to serve seniors
Five years sales/marketing experience with a proven track record
Effective problem-solving skills
Creative approach to goals and problems
Experience working with seniors
Demonstrates proficiency in Microsoft Office and other marketing-related software
Physically able to bend and reach
Physically able to push and pull and lift up to 40-50 pounds if necessary
Physically able to stand for extended periods of time
Spends at least 30% of time on travel to referral sources in market area
Preferred
College degree preferred
Previously senior living experience preferred
Benefits
Medical, Dental and Vision benefits
Company-paid Life Insurance and Voluntary Disability
Generous Paid Time Off (PTO) Plan and paid holidays
401(k) Retirement Savings Plan with company match