German Speaking Outbound Sales And Service Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

Concentrix · 1 day ago

German Speaking Outbound Sales And Service Specialist

Concentrix is a dynamic, multicultural company looking for an Outbound Sales & Service Specialist to support clients in the financial services sector. In this role, you will handle customer interactions, advise on product upgrades, and ensure compliance while meeting performance targets.

Customer ServiceInformation TechnologyOutsourcingSalesUX Design
badNo H1Bnote

Responsibilities

Handle inbound and outbound calls to existing customers and leads as part of sales and service campaigns
Advise customers on suitable product upgrades and financial solutions
Perform calls ensuring compliant communication
Execute product upgrades and support customers through the decision process
Contact prospective customers to complete pending application steps and confirm commitment
Support additional sales or telemarketing activities as required
Meet personal and team performance targets including call handling quotas
Maintain records of customer interactions, process accounts, and file documents accurately
Follow communication procedures, guidelines, and internal policies consistently

Qualification

Fluent in GermanCustomer support experienceClear communication skillsProblem-solving skillsMultitasking abilityPrioritization skillsActive listening skillsWritten communication skillsSense of ownership

Required

Fluent in German
Proven customer support experience or experience as a client service representative
Strong focus on customer needs and understanding of how customers can behave
Clear and professional communication skills, problem-solving and active listening skills
Excellent written communication skills
Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
Sense of ownership and pride in your performance and its impact on the company's success

Benefits

Full Relocation Support (including flights, accommodation & transportation)
Indefinite contract
10% monthly performance bonus
Daily meal voucher in Up Hellas Mastercard
Private health insurance + Dental Care
Opportunities for international Career through the Concentrix International Mobility program
Employee events
Free gym, well-being activities, and a rooftop cinema with Acropolis views
Enjoy with your co-workers your lunch break at our new Restaurant

Company

Concentrix

company-logo
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations.

Funding

Current Stage
Public Company
Total Funding
$2.15B
2023-07-19Post Ipo Debt· $2.15B
2020-12-01IPO
2006-09-11Acquired

Leadership Team

leader-logo
Chris Caldwell
President and CEO
linkedin
leader-logo
Pethachi Pichappan
Vice President Information Technology
linkedin
Company data provided by crunchbase