Concentrix · 1 day ago
German Speaking Outbound Sales And Service Specialist
Concentrix is a dynamic, multicultural company looking for an Outbound Sales & Service Specialist to support clients in the financial services sector. In this role, you will handle customer interactions, advise on product upgrades, and ensure compliance while meeting performance targets.
Customer ServiceInformation TechnologyOutsourcingSalesUX Design
Responsibilities
Handle inbound and outbound calls to existing customers and leads as part of sales and service campaigns
Advise customers on suitable product upgrades and financial solutions
Perform calls ensuring compliant communication
Execute product upgrades and support customers through the decision process
Contact prospective customers to complete pending application steps and confirm commitment
Support additional sales or telemarketing activities as required
Meet personal and team performance targets including call handling quotas
Maintain records of customer interactions, process accounts, and file documents accurately
Follow communication procedures, guidelines, and internal policies consistently
Qualification
Required
Fluent in German
Proven customer support experience or experience as a client service representative
Strong focus on customer needs and understanding of how customers can behave
Clear and professional communication skills, problem-solving and active listening skills
Excellent written communication skills
Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
Sense of ownership and pride in your performance and its impact on the company's success
Benefits
Full Relocation Support (including flights, accommodation & transportation)
Indefinite contract
10% monthly performance bonus
Daily meal voucher in Up Hellas Mastercard
Private health insurance + Dental Care
Opportunities for international Career through the Concentrix International Mobility program
Employee events
Free gym, well-being activities, and a rooftop cinema with Acropolis views
Enjoy with your co-workers your lunch break at our new Restaurant
Company
Concentrix
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations.
Funding
Current Stage
Public CompanyTotal Funding
$2.15B2023-07-19Post Ipo Debt· $2.15B
2020-12-01IPO
2006-09-11Acquired
Leadership Team
Recent News
2026-01-22
2026-01-20
2026-01-14
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