Boise State University School of Nursing · 13 hours ago
Recruitment Manager (Hybrid Eligible)
Boise, ID
Full-time
Hybrid
Entry, Mid Level
$67K/yr - $67K/yr
2+ years expBoise State University School of Nursing is seeking a Recruitment Manager to lead the team responsible for recruiting prospective students to online and adult-learner programs. This role involves managing recruitment processes, training staff, and collaborating with various teams to enhance student outreach and support.
Higher Education
No H1B
Responsibilities
Management duties include interviewing, selecting, and training staff who recruit prospective students for online and adult-focused programs, as well as planning and directing their work; appraising their productivity and efficiency for the purpose of evaluating performance
Manage recruitment team to the sales process and present a weekly report to unit leadership on goal and stage conversion progress and applicable coaching strategies
Monitor weekly workflow completion and ensure that student outreach activities are producing desired outcomes
Track, measure, and evaluate results to continuously improve communication plans and team processes
Present reports to unit leadership, identifying gaps in goal progress throughout the recruitment cycle. Collaborate with both the unit leadership and individual staff on areas of opportunity in the outreach process or pivot strategies
Train recruitment team on academic support services available to students; effectively communicate university policies and procedures to staff; ensure that staff understand and can articulate university policies and procedures to students
Handle staff complaints and grievances and take corrective action when necessary
Coordinate all work schedules to ensure adequate coverage to meet the cycle of demand; collaborate with other supervisors to share projects based on priority; advocate for team member needs and identify skills or training gaps. Assist in coordinating relevant training for staff members
Collaborate with leadership marketing team; lead the team in creating, implementing, and continually improving application processes graduate programs
Lead and support a high-performing recruitment team through coaching, feedback, and professional development
Manage daily operations, including staff scheduling and workload alignment, to ensure consistent, high-quality student support
Oversee onboarding, training, and compliance with recruitment policies and SOPs
Serve as a functional expert in recruitment systems and processes; provide guidance on complex issues
Foster a collaborative, student-focused culture rooted in accountability and continuous improvement
Partner with Marketing, Advising, Operations, and other recruitment leaders to streamline workflows and improve the student experience
Drive process improvements and strengthen coordination with academic units and enrollment services
May perform other duties as needed
Qualification
Required
Bachelor's Degree and 2 years of experience or equivalent
Strong understanding of prospective online student communication needs
Experience managing success metrics in a sales or recruitment environment
Strong understanding of the student lifecycle for online and non-traditional students
Ability to successfully develop and maintain positive, collaborative, respect-based relationships with all stakeholders
Ability to conceptualize, organize, direct, and successfully execute multiple project-planning processes simultaneously
Ability to prepare clear, concise, and informative reports on progress toward goals, correspondence and other written materials
Create and manage process recruitment leads and track progression through the phases of the recruitment cycle
Ability to handle situations using sound, independent judgment within general policy and legal guidelines
Effective communication skills with conflict resolution ability
Knowledge of mentoring others and appropriate responses
Ability to identify gaps in success metrics and advocate for process improvement resources as needed
Preferred
Master's degree in a relevant field from an accredited institution
At least 2 years of experience recruiting online and/or non-traditional students, specifically at Boise State
At least 2 years of experience independently supervising and managing staff, including directing daily work
At least one year of Slate CRM experience
Benefits
12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
11.96% University contribution to your PERSI retirement fund (Classified employees)
Excellent medical, dental and other health-related insurance coverages
Tuition fee waiver benefits for employees, spouses and their dependents
Company
Boise State University School of Nursing
Leader in nursing education with an on-campus BSN, online RN-BS completion, online graduate and post-graduate nursing programs
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase