NEOGOV · 17 hours ago
Human Resources Benefits Technician
Dakota County is Minnesota’s third largest county, committed to excellent public service and inclusivity. The Human Resources Benefits Technician will provide administration and record keeping for benefits, payroll, and leaves of absence, supporting HR management and generalists.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Coordinate, administer and provide general customer service support for all benefits plans
Review biweekly payroll to ensure the accuracy of benefit entries and benefit deductions. Traces errors and makes appropriate corrections
Communicate appropriate benefit information with other divisions including payroll
Responsible for entering all new benefits, benefit changes, and updates in the HRIS/payroll system. Auditing for accuracy and makes appropriate corrections
Provides Benefit summary reports out of the HR/payroll system as needed
Work closely with the finance department and benefit carrier regarding benefit deductions and coordination to ensure accuracy of monthly billings
Administer County COBRA/Retiree program to include transmitting timely notices, establishing payment collection from member, payment to vendor, tracking, and cancellations
Benefit carrier contact on day-to-day transactions for enrollment, disenrollment, employee resolution
Ensure compliance with applicable HIPPA, state, and federal laws, as well as County policy and procedures
Work closely with HR leaves team to maintain appropriate benefit premium arrears for those on leave of absence
Process employment benefit verifications timely
Involved with the planning and administration of new benefits
Provide accurate reporting for audit and compliance purposes when required. Adhere to confidentiality, sensitive information, protected information and high priority documents
Assist with the County annual benefit and enrollment process
Ability to interact daily with employees by addressing questions in various HR areas. Effectively troubleshoot questions or problems with outside vendors, HR appropriate staff, supervisors, employee or employee family members if necessary
Provide accurate reporting for audit and compliance purposes when required. Adhere to confidentiality, sensitive information, protected information and high priority documents
Provide back-up coverage for HR reception services
Provide general administrative support as assigned
Working knowledge of applicable HR plans and services with various vendors. Accurately communicate plans and services to new and existing employees
Manage confidential and personal data professionally and maintains compliance with the Data Practices Act
Attend trainings/meeting as needed to perform required job duties
Qualification
Required
Associate degree in Human Resources Management, Business Administration or related field
Two years' experience in relevant human resources area of assigned responsibility
An equivalent combination of education and experience to equal 4 years
Demonstrated knowledge and experience in human resource administration
Ability to analyze and interpret benefit salaries, deductions owed and payroll reports
Ability to accurately record and proof timecard payroll information
Skill and ability to continuously upgrade usage of technology
Understanding and ability to effectively communicate all County benefit policies and practices
Comprehensive knowledge and advanced skills in Microsoft Office programs and other HR software systems
Clear knowledge and practical experience in administering human resource plans and services
Clear understanding of County policy, state and federal laws as well as knowledge of County structure and environment
Ability to interpret, explain and apply laws, policies, procedures and requirements as applicable to the circumstance
Ability to demonstrate good judgment and work well with a wide range of individuals throughout the organization
Ability to maintain work in complex database systems including confidentiality of sensitive HR materials
Ability to work efficiently and effectively and work on a variety of tasks and projects at one-time
Ability to establish and maintain a positive and cooperative working relationships with County and department staff
Excellent oral and written communication skills and the ability to deliver messages and communications professionally and positively
Demonstrated ability to work independent
Ability to always present a professional and positive image
Ability to organize work tasks and use time effectively
Preferred
Bachelor's degree in Human Resource Management, Business Administration or related field
One or more years of human resource experience in area of assigned responsibility
Benefits
Comprehensive and affordable medical, dental, vision, and other benefits
Excellent work-life balance
Generous paid time off (accrual rate starts at four weeks per year)
Eleven paid holidays and one floating holiday each year
Pension with a generous employer contribution
Ability to work from home some of the time
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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