Discord · 12 hours ago
Director, Safety Policy
Discord is a platform used by over 200 million people for gaming and socializing. They are seeking a Director of Safety Policy to lead the development of content and product policies that ensure user safety while promoting a fun gaming environment.
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Responsibilities
Own the creation, iteration, and maintenance of Discord's core safety policies, including Community Guidelines and recommendations policies
Develop policy frameworks that balance user safety, freedom of expression, and operational feasibility while reflecting Discord's unique identity as a communications platform purpose-built for people who play games with their friends
Use LLMs and other AI technologies to develop, test, and iterate on policy language, enforcement criteria, and operational workflows
Build scalable approaches to policy development that combine human expertise with machine intelligence
Experiment with novel approaches to policy creation
Manage, mentor, and grow a team of policy experts who are passionate about user safety and platform integrity
Foster a culture of rigorous thinking, creative problem-solving, and continuous learning
Develop future leaders who can navigate complex policy challenges with both empathy and analytical precision
Partner with Trust & Safety teams to ensure policies can be enforced consistently at scale
Co-create enforcement guidance, standard operating procedures, and training materials
Build feedback loops that help policy evolve based on operational reality and emerging harms
Translate requirements from global regulations (DSA, Online Safety Act, platform-specific legislation) into actionable policy frameworks
Work with Legal and Platform Compliance teams to ensure Discord's policies meet regulatory obligations while preserving user experience
Anticipate regulatory trends and proactively position Discord's policy approach for future requirements
Advise product teams on safety risks and policy implications for new features and experiences
Develop frameworks for responsible product development that help teams move quickly while building safety in from the start
Provide clear guidance on policy boundaries and escalation paths for edge cases
Represent Discord's policy approach externally through industry forums, academic partnerships, press, and civil society engagement
Contribute to advancing industry best practices in content moderation and platform governance
Build Discord's reputation as a leader in thoughtful, evidence-based policy development
Qualification
Required
10+ years of experience in trust & safety policy development, content moderation, or platform governance at a global technology company, with demonstrated progression to leadership roles
Team management experience: 3+ years leading policy teams of 5+ people, with proven ability to hire, develop, and retain top talent in a fast-paced environment
Regulatory expertise: Direct experience developing policies in response to platform regulations (DSA, UK Online Safety Act, Take it Down Act, or similar frameworks). Deep understanding of how regulatory requirements translate into operational reality
ML for content moderation: Hands-on experience using machine learning systems for content moderation, policy enforcement, or risk assessment. Understanding of how ML models work, their limitations, and how to evaluate their performance in safety contexts
LLM fluency: Demonstrated ability to use LLMs and generative AI tools to enhance policy development workflows. Experience could include using LLMs for policy drafting, scenario generation, development of enforcement criteria, creation of training materials, or workflow optimization
Cross-functional partnership: Track record of working effectively with diverse stakeholders, including Legal, Engineering, Product, Operations, and Executive teams. Ability to translate between policy principles and technical requirements
Analytical rigor: Strong ability to use data, research, and evidence to inform policy decisions. Experience with A/B testing, pilot programs, or other methods for evaluating policy effectiveness
Exceptional communication: Ability to explain complex policy concepts clearly to diverse audiences, from front-line moderators to C-suite executives. Experience writing policies, guidance documents, and user-facing communications
Benefits
Equity
Benefits
Company
Discord
Discord is an online voice, video, and text communication platform designed for creating communities.
H1B Sponsorship
Discord has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (32)
2023 (13)
2022 (18)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$995.41MKey Investors
Flat CapitalDragoneer Investment GroupSony Interactive Entertainment
2024-03-01Secondary Market
2022-11-22Series I
2022-03-12Secondary Market· $10.86M
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