Mall of America · 1 day ago
Crayola - CE Attractions Associate
Bloomington, MN
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrMall of America is seeking a CE Attractions Associate to provide exceptional guest service at the Crayola Experience. The role involves engaging with guests, facilitating art projects, and ensuring a welcoming environment at the attractions.
RetailTravel
Responsibilities
Provide outstanding guest service consistent with Crayola and Mall of America missions and standards
Engage with guests by determining guest needs and offering assistance accordingly
Support the Crayola brand’s educational mission to use the arts as a tool for intellectual and emotional development of children
Facilitate art projects and activities with guests
Prepare materials, maintain appropriate stock of necessary materials, monitors activities, and cleans and organizes work stations as assigned
Monitor activity areas and adapt the facilitation of an area according to guest volume
Assist in workshops, birthday parties, special events, and outreach activities as needed
Assist guests with product, ticket, and general questions concerning Crayola Experience, Mall of America and the local region
Understand the tickets and products carried, their features, options, and benefits, as well as the branding of Crayola Experience and Mall of America
Explain and enforce ticket policies for Crayola Experience and other attractions
Operate special attractions as trained to ensure safety and a positive guest experience
Utilize and maintain loss prevention procedures for both product and currency
Cross train to other MOA and Crayola departments, and willing to regularly be assigned to assist
Work a flexible schedule, including weekends, holidays, evenings, and high-volume days
Other duties as assigned
Qualification
Required
Must be at least 16 years of age
Outstanding guest service skills
Strong listening and verbal and written communication skills
Able to work independently or on a team
Preferred
Prior experience in a museum, educational setting, guest service center or family attraction preferred
Basic knowledge of computers preferred
Benefits
Team member discounts
Free Nickelodeon Universe ride passes
Teladoc
Employee Assistance Program
Generous tuition reimbursement
FREE Metro Pass Universal Pass
Comprehensive health benefits and programs
Medical
Vision
Dental
Life insurance
401(k) match
Short term disability
Long term disability
Paid parental leave
Paid vacation
Company
Mall of America
Mall of America is a leader in retail, entertainment and attractions.
Founded in 1992
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Alaina Hanson-Geier
HR Business Partner
Jake Rudy
Learning & Development Business Partner
Recent News
2025-11-30
2025-11-29
Company data provided by crunchbase