Salesforce · 5 hours ago
Principal, Technical Architect
Chicago, IL
Full-time
Onsite
Lead/Staff
$191K/yr - $255K/yrSalesforce is the #1 AI CRM, focused on driving customer success through innovation and technology. The Salesforce Cloud Technical Architect role involves supporting sales teams by applying technical skills and industry knowledge to develop value propositions that align with customers' digital transformation strategies.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience
Deep knowledge of enterprise software applications and their delivery
Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)
Database and data management fundamentals
Web and mobile application development and architecture
Application lifecycle management
Integration principles and tools
Enterprise data management tools and methods
Process orchestration
Principles of network, application, and information security
Strong oral, written, presentation, and interpersonal communication and relationship skills
Strategic problem solver, thought leadership and comfort communicating with executive audiences
Excellent time management skills and the ability to support multiple, concurrent projects
Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge
Willing and able to travel domestically
Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus
Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds
Experience in roles that required working hands-on to build, implement, administrate, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar)
Understanding of risk mitigation, compliance and security in the context of enterprise software
Experience with design thinking, persona-based discovery or other innovation techniques
Proven experience in a specific field, vertical or market segment is helpful
Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges
This role requires the ability to understand complex business and IT requirements, translating them into compelling solutions that can be presented to executive, technical, and business audiences. A successful candidate will have a deep knowledge of enterprise software applications and their delivery
Coding & Scripting: Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, Python, Ruby, etc.) is essential
Data & System Fundamentals: Solid understanding of database and data management principles, web and mobile application development, and system architecture
Application & Integration: Expertise in application lifecycle management, process orchestration, and enterprise integration principles and tools.Security: A strong grasp of network, application, and information security principles is crucial
Security: A strong grasp of network, application, and information security principles is crucial
Agentic AI & Generative AI And Platform Desired Skills: The ideal candidate will have hands-on experience with the following skills, which are critical for designing modern, AI-powered solutions
Agentic AI & Agentforce: Direct experience with developing, deploying, and managing agentic AI frameworks. This includes proficiency with Agentforce (the Salesforce agent framework) and an understanding of how to build autonomous agents that can perform tasks, make decisions, and interact with various systems
Prompt Engineering & Large Language Models (LLMs): Proven ability to design, refine, and optimize prompts to control the behavior of generative AI models. This involves understanding different prompting techniques, such as chain-of-thought, few-shot, and retrieval-augmented generation (RAG), to ensure reliable and accurate outputs
Generative AI Architecture: Experience in architecting and integrating generative AI solutions into enterprise systems. This includes knowledge of API gateways, model management platforms, and data pipelines necessary for serving LLMs at scale
Data360: Deep understanding of Salesforce Data360 for unifying, harmonizing, and activating customer data. This includes using Data Cloud to prepare and enrich data for use in generative AI and agent-based applications
Flow & Orchestration: Advanced proficiency with Salesforce Flow for orchestrating complex business processes, especially those involving AI agents and automated workflows. This includes building flows that can trigger agent actions, handle responses, and manage data interactions across systems
Communication & Leadership: Strong oral, written, presentation, and interpersonal skills are a must. The role demands a strategic problem-solver, a thought leader, and someone comfortable communicating with executive audiences
Project Management: Excellent time management skills and the ability to support multiple, concurrent projects
Continuous Learning: A lifelong learner who is inquisitive, practical, and passionate about technology and sharing knowledge
Travel: Willing and able to travel domestically
Qualification
Required
Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience
Deep knowledge of enterprise software applications and their delivery
Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)
Database and data management fundamentals
Web and mobile application development and architecture
Application lifecycle management
Integration principles and tools
Enterprise data management tools and methods
Process orchestration
Principles of network, application, and information security
Strong oral, written, presentation, and interpersonal communication and relationship skills
Strategic problem solver, thought leadership and comfort communicating with executive audiences
Excellent time management skills and the ability to support multiple, concurrent projects
Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge
Willing and able to travel domestically
Bachelor's degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus
Preferred
Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds
Experience in roles that required working hands-on to build, implement, administrate, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar)
Understanding of risk mitigation, compliance and security in the context of enterprise software
Experience with design thinking, persona-based discovery or other innovation techniques
Proven experience in a specific field, vertical or market segment is helpful
Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Founded in 1999
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
2026-01-25
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2026-01-24
Company data provided by crunchbase