NEOGOV · 9 hours ago
Technical Support Engineer I - Department Promotional - Sheriff
Bakersfield, CA
Full-time
Onsite
Entry Level
$6,063.42/mo - $7,246.35/mo
1+ years expNEOGOV is seeking a Technical Support Engineer I for the Kern County Sheriff's Office. The role involves assessing knowledge of procedures and techniques used in installation, configuration, support troubleshooting, and repair of IT systems and equipment.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Written examination will be conducted for the purpose of assessing the applicant's knowledge of the procedures and techniques used in the installation, configuration, support troubleshooting and repair of applicable operating systems, server and storage related equipment, software applications, other IT hardware and peripherals; network and security concepts; basic network administration; Directory Services, such as Active Directory; general principles of office automation, and computer systems analysis; techniques to evaluate customers' needs and requirements and identify possible business solutions
Examination components for promotional testing will be administered during the scheduled date/time/location without exception
Applicants must attain at least a 70% score on each phase of the examination process
A valid Class "C" California Driver's License is required at the time of appointment
Applicants qualifying based upon education, must attach a copy of their transcripts to this application
Qualification
Required
Graduation from an accredited college or university with a bachelor's degree, including 15 semester (25 quarter) units in computer science or management information systems AND one (1) year of paid experience in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization
Completion of (60) semester (90) quarter units from an accredited college or university with course work in computer science or management information systems AND three (3) years of paid experience, one (1) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization
Completion of an accredited trade or vocational school training program in computer repair, computer science or information systems AND three (3) years paid experience, one (1) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization
Two (2) years of experience as a Technical Support Specialist III in the Kern County classification systems
Five (5) years of experience, three (3) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization
Applicants must possess the physical capacity to perform all essential tasks
A valid Class 'C' California Driver's License is required at the time of appointment
Benefits
Health Insurance
Retirement Program
Deferred Compensation
Social Security Administration
Employee Assistance Program
Voluntary Benefits
Paid Holiday Leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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