1st Security Bank of Washington · 9 hours ago
Concierge
Mountlake Terrace, WA
Full-time
Onsite
Mid Level
$20/hr - $20/hr
3+ years exp1st Security Bank of Washington is a community-focused bank that values relationships and teamwork. The Concierge role is essential for providing exceptional customer service and support to both visitors and bank staff, ensuring a welcoming and efficient environment.
Finance
Responsibilities
Serves as first point of contact for all visitors to the Redstone Office. Greets guests with a smile, attends to their needs and directs guests to the destination that best meets their needs
Answers, screens and directs/redirects calls to the appropriate party
Responds to inquiries about the Bank; supplies information to the general public, clients, and customers
Maintains knowledge of Bank employees, products, and services to ensure proper disposition of calls
Provides support to the Commercial Lending, and Loan Warehouse departments
Performs back-up administrative and clerical support duties for Executive and Senior Managers, including drafting correspondence, managing calendars and scheduling appointments
Receives and disburses mail and deliveries
Ensures knowledge of staff movements in and out of organization
Manages communication channels, including conference calls that allow both internal and external customers to work effectively
Support a smooth workplace by keeping office supplies organized, stocked, and maintained at appropriate levels
Maintain a welcoming environment by keeping shared office and breakroom areas clean, stocked, and orderly
Performs other duties as assigned
Qualification
Required
Great attitude
Passion for providing extraordinary customer service
High School Diploma required
3-5 years of customer service experience
Excellent verbal, written and interpersonal skills
Knowledge of administrative functions and best practices
Strong information management, organization, planning and detail orientation
Demonstrated initiative, reliability; ability to multi-task and manage stress
Professional personal presentation; proper manners, etiquette
Ability to maintain discretion and confidentiality at all times
Proficient in Microsoft Office Products and other Database software
Solid word processing and computer database skills with accurate keyboarding at 60+wpm
Preferred
College education a plus
Benefits
Full medical, dental, and vision coverage for individual or family plan.
Life insurance.
Long-term disability insurance.
401K matching program.
Paid sick and vacation time.
Company
1st Security Bank of Washington
Headquartered in Mountlake Terrace, Washington, 1st Security Bank has been serving customers in King, Kitsap, Pierce, Lewis, Thurston, Grays Harbor, Snohomish, Clallam and Jefferson counties since 1936.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-10IPO
Leadership Team
Drew Ness
COO
May Sowell
SVP Compliance Officer
Recent News
2025-12-24
FS Bancorp, Inc.
2025-10-28
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