Hyatt · 6 hours ago
Director Sales & Marketing
Philadelphia, PA
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expHyatt is a leading hospitality company, and they are seeking a Director of Sales & Marketing to lead and drive top line revenue strategy. The role involves assessing market trends, developing marketing communications plans, and managing the sales and marketing budget to achieve revenue goals.
HospitalityInformation TechnologyTravel
Responsibilities
Responsible for leading & driving top line revenue for traditional sales segments to include group & volume transient
Assesses & reacts to market trends, market share & the competitive hotel environment
Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives
Act as the hotel’s voice of the customer and communicate key issues/concerns at all levels of the organization
Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting
Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
Prepare correspondence to customers, internal booking reports and file maintenance
Participate in daily business review meeting, training and other sales related meetings as required
Ability to work with other departments within the hotel to provide quality service to customers
Maintain positive guest relations at all times
Resolve guest complaints, ensuring guest satisfaction
Attend Industry Meetings and Tradeshows as requested in addition to Community Events
Develop and maintain knowledge of Local and Economic Market trends, Competition and Customers
Qualification
Required
At least 3 years' experience as a sales leader, with prior hotel sales experience and progressive luxury hotel sales experience
Deep understanding of Luxury guest expectations and 5-star service delivery
Experience dealing with/communicating with ownership groups and asset management, and our Partner vendors
Proficient in managing/using sales automation (ENVISION) & PMS systems
Experience working collaboratively with revenue management
Prior Hotel experience in Hospitality Sales, Conference Planning, and/or Convention skills
Well-rounded knowledge of all market segments and channel sources, as well as the ability to develop a strategic plan for each
Excellent communication and presentation skills
Excellent relationship-building skills and able to effectively network
Preferred
Bachelor's degree preferred in Marketing
Company
Hyatt
Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.
10001+ employees
H1B Sponsorship
Hyatt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (22)
2023 (24)
2022 (40)
2021 (21)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$2.45B2025-11-17Post Ipo Debt· $400M
2025-03-17Post Ipo Debt· $500M
2024-11-18Post Ipo Debt· $150M
Leadership Team
Mark Hoplamazian
President & CEO
Peter Sears
Executive VP & Group President - Americas
Recent News
Arizona Daily Star
2026-01-18
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-06
Company data provided by crunchbase