MKS Inc. · 19 hours ago
Service Support Technician I
Methuen, MA
Full-time
Onsite
Entry Level
$17.31/hr - $32.12/hr
1+ years expMKS Inc. is seeking a Service Support Technician to partner with other Technicians and Customer Service to diagnose and repair issues with customer products returned to Service. The role involves performing repairs, interfacing with various departments, and maintaining data records on instruments returned for service.
Enterprise SoftwareInformation TechnologyManufacturing
Responsibilities
Performing repairs to subassembly level
Interfacing with various departments is necessary to meet customer requirements
Adjust as required, to return instruments to original specifications
Completing and maintaining data records on instruments returned for service
Maintaining standards and test equipment required to accomplish the tasks listed above
Qualification
Required
Technical/Vocational Training
1-2 years of related experience
Proficient in the use of standard tools and test equipment
Ability to reason through problems/issues and resolve them to the customer's satisfaction using information and tools available
Ability to read and understand schematics, assembly drawings, and test/calibration procedures
Record test data, diagnose failures and analyze this information
Experience with PC based applications to include Microsoft Office package and email
Benefits
Health insurance coverage (medical, dental and vision)
401(k) with company match
Life and disability insurance
11 paid holidays
Sick time
15 paid vacation days
6 weeks fully paid parental leave
Adoption assistance
Tuition reimbursement
Participation in any stock programs
Signing bonus
Company
MKS Inc.
MKS enables technologies that transform our world.
10001+ employees
H1B Sponsorship
MKS Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (5)
2022 (8)
2021 (6)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$4.97B2024-05-13Post Ipo Debt· $1.37B
2023-10-03Post Ipo Debt· $3.6B
1999-03-30IPO
Leadership Team
John T.C. Lee
President & Chief Executive Officer
H
Hossein Zarrin
Director of Product Marketing
Recent News
2025-12-04
2025-12-01
Company data provided by crunchbase