Gifted Travel Network · 18 hours ago
Lead Mentor & Programs Manager
Gifted Travel Network is a company focused on supporting independent small business owners and entrepreneurs in the travel industry. They are seeking a Lead Mentor & Programs Manager to oversee their Travel Business University programs, ensuring high-quality experiences for both mentors and members while providing leadership and support across various initiatives.
CollaborationEventsTravel
Responsibilities
Lead, support, and manage the TBU mentor team across TMBA, Accelerate, and Ascend
Facilitate weekly TMBA mentor meetings and monthly Accelerate mentor meetings
Ensure mentor alignment, quality, and consistent experience delivery across programs
Serve as an escalation point for mentor and member experience issues
Partner with the VP of Professional Development on mentor strategy, standards, and annual alignment
Serve as the primary Lead Mentor for Travel MBA
Facilitate TMBA accountability calls, Jumpstart sessions, and key live program experiences
Oversee quarterly progress checks and conduct targeted 1:1 member conversations as needed
Facilitate select Accelerate group coaching calls, Hot Topic Trainings, and Game-Changers sessions
Host limited office hours and strategic support calls when appropriate
Provide program-level oversight for Ascend, ensuring mentor quality and experience alignment
Partner with the Director of Curriculum & Learning Experience on program implementation and refinement
Provide feedback from live delivery to inform curriculum updates and improvements
Maintain a visible, trusted presence with mentors and members
Communicate experience trends, insights, and risks clearly to GTN leadership
Qualification
Required
Bachelor's degree or equivalent professional experience required
Significant experience in the travel industry, particularly within luxury travel, host agency environments, or advisor education
Demonstrated commitment to ongoing professional development
Strong verbal and written communication skills
High emotional intelligence, sound judgment, and comfort leading experienced professionals
Preferred
Prior experience in coaching, facilitation, mentorship, or adult learning strongly preferred
Benefits
ICHRA medical benefit with a monthly stipend funded by GTN
Optional ancillary benefits including vision, dental, life insurance, and a 401(k) plan (employee-funded)
Flexible and generous paid time off, with 2 weeks of PTO after a 6-month introductory period and an unlimited PTO model after 2 years, supported by a results-focused, flexible work culture
Company
Gifted Travel Network
Gifted Travel Network is a travel agency that provides professional development programs and collaborative community services.