Peak Parking · 21 hours ago
Operations & Systems Processing Specialist
Austin, TX
Full-time
Hybrid
New Grad, Entry Level
$55K/yr - $55K/yrPeak Parking is a fast-growing company managing parking across multiple states and is looking for an Operations & Systems Processing Specialist to join their corporate operations team. This role is responsible for ensuring the accuracy and operational health of the parking operations platform, supporting workflows, and managing customer cases.
CommercialParkingReal EstateRental
Responsibilities
Review and analyze daily system activity to ensure data accuracy and operational completeness
Perform routine processing tasks with high accuracy
Identify anomalies and escalate issues
Conduct reconciliation checks
Track progress against KPIs
Manage customer cases using documented policies
Apply judgment to resolve cases consistently
Maintain professional communication
Analyze payments and system data
Produce ad-hoc and recurring reports
Perform system health checks
Maintain SOPs and suggest improvements
Configure cameras and routers using documented processes
Coordinate with technical teams when needed
Qualification
Required
Strong attention to detail
Logical problem solving
Process-driven mindset
Clear communication
Preferred
Operations or compliance experience
SaaS or dashboard exposure
Basic networking familiarity
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Peak Parking
Peak Parking provides commercial parking solutions, surface lots, and consulting services.
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-02-17Acquired
Leadership Team
Will Spielhagen, CPP
Managing Partner or Whatever It Takes!
Recent News
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