Harvey Nash · 1 day ago
Learning Platforms Project Manager
Harvey Nash is seeking a highly organized and proactive Contractor to support the Learning Platforms Lead within their Retail Engagement Marketing and Merchandising team. The role involves managing the migration and rollout of a new Learning Management System (LMS) while maintaining the existing learning ecosystem for over 80,000 users globally.
Responsibilities
Manage detailed project timelines and trackers for the migration to the new LMS and Client, ensuring milestones are met on schedule
Coordinate User Acceptance Testing (UAT) cycles: identify system enhancements, write test cases, log defects, and validate fixes with Retail Tech and IS&T
Assist in defining requirements that promote scalability and intuitive UI for the new platform
Maintain comprehensive documentation, including platform playbooks, technical specs, and standard operating procedures (SOPs) for the new system
Partner with Store Operations and field teams to support the rollout strategy and change management efforts
Serve as the primary point of contact for content escalations and platform issues for the current Learning platform
Support content creators in REMM, and RCC by troubleshooting publishing issues and validating their work
Manage day-to-day publishing activities, balancing competing business priorities to ensure on-time delivery of training materials
Compile and analyze data/usage metrics to identify trends and report on system health to the Platforms leadership
Qualification
Required
3-5+ years of experience in digital project management, platform operations, or learning technology
Deep familiarity with Learning Management Systems (LMS) and Content Management Systems (CMS). Experience with migration projects is a strong plus
Strong organizational skills with the ability to multi-task projects, priorities, schedules, and deliverables. Experience using project management tools (e.g., Radar, Jira, Asana, Keynote) is essential
Ability to converse fluently with technical teams (IS&T, Engineers) and translate business needs into technical requirements. Familiarity with HTML/CSS is a plus
High attention to detail—the ability to spot pixel-imperfect designs or logic gaps in user flows
Excellent written and verbal communication skills. Ability to clearly articulate status updates, risks, and blockers to stakeholders
Flexibility to deal with rapidly changing, time-constrained launch schedules and ambiguity
A positive, enthusiastic attitude and a sincere willingness to learn and collaborate with team members at all levels
Bachelor's degree or equivalent industry experience
Company
Harvey Nash
We’re Harvey Nash, and we build amazing technology and digital teams.
H1B Sponsorship
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Funding
Current Stage
Public CompanyTotal Funding
unknown1999-02-04IPO
Recent News
2024-10-16
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