PRYM · 21 hours ago
Associate Account Manager
Spartanburg, SC
Full-time
Hybrid
Mid Level
3+ years expPrym is one of the oldest industrial companies in Germany, focusing on the production of brass and metal haberdashery products. The Associate Account Manager, Specialty Chains role supports growth within Prym’s Specialty Chain channel across the U.S. and Canada by managing customer relationships, driving assortment expansion, and executing sales strategies to ensure profitable growth.
ApparelConsumer GoodsFashionShopping
Hiring Manager
Robert Davis
Responsibilities
Build and maintain strong relationships with mid-tier and large retail accounts, ensuring high service levels and long-term partnership development
Identify opportunities to expand assortment, enter adjacent categories, and grow share of shelf through data-driven business analysis
Support Sales Directors and the VP of Sales in developing account plans, preparing presentations, proposals, line reviews, and growth initiatives
Assist in executing channel and account strategies that drive revenue growth and strengthen Prym’s market position
Manage customer inquiries, order tracking, and cross-functional coordination to resolve issues related to inventory, fulfillment, and service
Analyze POS, shipment, and inventory data to identify trends, risks, and opportunities. Support inventory forecasting in collaboration with customers and internal demand planning
Maintain accurate account records, customer contacts, and opportunity tracking within CRM and internal systems
Track key performance indicators, monitor account performance, and provide regular insights and recommendations
Partner with Marketing to drive incremental sales through promotions, features, POP displays, and off-shelf programs
Work cross-functionally with internal ecommerce teams and retail partners to support digital assortment growth and online performance
Represent Prym in customer meetings, trade shows, and industry events to strengthen partnerships and support business development
Other duties as assigned
Qualification
Required
Bachelor's degree in business, Marketing, Merchandising, Communications, or related field
3–5 years of experience in Sales, Customer Service, Supply Chain, or related CPG/retail environment
Strong analytical, presentation, and communication skills
Ability to build and maintain effective relationships internally and externally
Results-driven mindset with the ability to balance customer needs and company objectives
Preferred
Experience working with a CRM system
Experience in sewing, notions, craft, or adjacent consumer goods categories
Benefits
Health Benefits - Medical, Dental, Vision, and Supplementals (i.e. Accident, Hospital, Pet)
401k Discretionary contribution with Company Match
Safe Harbor (401k Company Profit Sharing)
Paid-time Off (available within first 6 months)
Hybrid Work Schedule
11 Paid Company Holidays
Company
PRYM
Prym supplies fasteners, woven ribbons, storage, repair items, clothing accessories, pins and needles for needlework, apparel & home decor.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Doug Johnston
CEO Prym Consumer USA
Company data provided by crunchbase