NBCUniversal · 20 hours ago
Lead Security Coordinator
New York, NY
Full-time
Onsite
Mid Level
$23/hr - $27/hr
3+ years expNBCUniversal is one of the world's leading media and entertainment companies, and they are seeking a Lead Security Coordinator to support the Guest Reception Supervisor at their Corporate Headquarters in Midtown Manhattan, NY. The role involves greeting employees and guests, managing access permissions, and ensuring customer service and guest satisfaction at the reception area.
BroadcastingMedia and EntertainmentNews
Responsibilities
Greet employees and their guests with courtesy and professionalism. Review access permissions and process appropriated identification in a timely manner
Answer phones and respond to email requests courteously and professionally
Prioritize customer service and guest satisfaction as a representative of 30 Rockefeller Plaza, NBCUniversal, and Global Security Operations
Collaborate with Supervisor to support Employee Registration office and responsibilities assigned and assist with special projects (as necessary)
Monitor the performance of contract security personnel that support Guest Reception
Collaborate with Supervisor to support the Executive Security reception desk (as necessary•)•
Process workflow reports as necessary
Manage critical access lists
Evaluate-cross train contract security personnel assigned to Guest Reception
Oversee the check-in process for large groups and VIP visitors for executive office, studio tours, and meetings
Oversee the organization and cleanliness of the office and workstations
Follow all processes and protocols set forth by management at all times
Make prompt notifications to appropriate team members during unusual situations or emergencies. Handle all situations in an attentive, calm, and controlled manner
Partner with organizations outside of Global Security to generate reports, update access control, admit guests, etc
Actively take part in training programs as directed
Professional, friendly, effective, and efficient
Qualification
Required
3+ years of experience in Guest Reception, Hospitality, Customer Service, or Security (or similar field)
Experience issuing guest and employee credentials
Proficient using MS Office Suite (Word, Excel, PowerPoint, Outlook) and web applications
Ability to maintain a corporate presence, professional demeanor, and positive attitude while assisting employees and their guests
Available and willing to work flexible hours, including nights, weekends, and holidays
Preferred
Experience with HID Safe and Lenel a plus
64+ College Credits or Military Experience (honorable discharge) Active Duty/Reservist (preferred but not required)
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Ability to work in a fast-paced, high-pressure environment
Ability to maintain composure in fast-paced surroundings
Ability to multitask and prioritize
Ability to successfully adapt to changes in the work environment
Ability to work well on a team, independently, and with divisions external to the Security organization (e.g., Human Resources, Legal, EHS, etc.)
Benefits
Medical, dental and vision insurance
401(k)
Paid leave
Tuition reimbursement
A variety of other discounts and perks
Company
NBCUniversal
NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-29Acquired
Leadership Team
Jeff Shell
CEO
Stephen Burke
Chief executive officer
Recent News
Morningstar.com
2026-01-13
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