Technical Support Engineer I - Department Promotional - Sheriff jobs in United States
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Kern County · 3 hours ago

Technical Support Engineer I - Department Promotional - Sheriff

Kern County is committed to providing purposeful opportunities to its community. They are seeking a Technical Support Engineer I to assess and support IT systems and network solutions within the Sheriff's Office, ensuring efficient operation and troubleshooting of various technologies.

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Responsibilities

Written examination will be conducted for the purpose of assessing the applicant's knowledge of the procedures and techniques used in the installation, configuration, support troubleshooting and repair of applicable operating systems, server and storage related equipment, software applications, other IT hardware and peripherals; network and security concepts; basic network administration; Directory Services, such as Active Directory; general principles of office automation, and computer systems analysis; techniques to evaluate customers' needs and requirements and identify possible business solutions
Examination components for promotional testing will be administered during the scheduled date/time/location without exception
The Human Resources Division may solely conduct an appraisal of application materials should there be an insufficient number of candidates to warrant a written examination
Applicants must attain at least a 70% score on each phase of the examination process

Qualification

System supportTroubleshootingNetwork administrationActive DirectoryComputer systems analysisCustomer needs evaluationOffice automationData processing operationsComplex IT environment

Required

Graduation from an accredited college or university with a bachelor's degree, including 15 semester (25 quarter) units in computer science or management information systems AND one (1) year of paid experience in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization
Completion of (60) semester (90) quarter units from an accredited college or university with course work in computer science or management information systems AND three (3) years of paid experience, one (1) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization
Completion of an accredited trade or vocational school training program in computer repair, computer science or information systems AND three (3) years paid experience, one (1) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization
Two (2) years of experience as a Technical Support Specialist III in the Kern County classification systems
Five (5) years of experience, three (3) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization
Applicants must possess the physical capacity to perform all essential tasks
A valid Class 'C' California Driver's License is required at the time of appointment

Benefits

Access to training and continued professional development

Company

Kern County

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Kern County is a government organization offering district attorney, behavioral Health, public works, and public safety services.

Funding

Current Stage
Late Stage

Leadership Team

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Aaron Nance
Deputy Chief Information Technology Officer
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Al Bermudez
Deputy Chief Information Officer
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