Security Coordinator, Guest Reception jobs in United States
cer-icon
Apply on Employer Site
company-logo

NBCUniversal · 18 hours ago

Security Coordinator, Guest Reception

NBCUniversal is one of the world's leading media and entertainment companies. The Security Coordinator is responsible for greeting employees and guests at NBCUniversal’s Corporate Headquarters, ensuring proper access permissions and providing excellent customer service.

BroadcastingMedia and EntertainmentNews

Responsibilities

Greet employees and their guests with courtesy and professionalism. Review access permissions and process appropriate identification in a timely manner
Answer phones and respond to email requests courteously and professionally
Prioritize customer service and guest satisfaction as a representative of 30 Rockefeller Plaza, NBCUniversal, and Global Security Operations
Follow all processes and protocols set forth by management at all times
Make prompt notifications to appropriate team members during unusual situations or emergencies. Handle all situations in an attentive, calm, and controlled manner
Actively take part in training programs as directed
Process requests to onboard new hires
Process requests to offboard former employees
Assist with covering the Employee Registration office (as necessary)
Assist with covering the executive security reception desk (as necessary)
Partner with organizations outside of Global Security to generate access reports, change access control, admit guests, etc. (as necessary)

Qualification

Guest Reception ExperienceCustomer ServiceMS Office SuiteHID Safe ExperienceLenel ExperienceMultitaskCommunication SkillsInterpersonal SkillsTeamwork Skills

Required

1+ years of experience in Guest Reception, Hospitality, Customer Service, or Security (or similar field)
Experience issuing guests and employee credentials
Experience using MS Office Suite (Word, Excel, PowerPoint, Outlook) and web applications
Ability to maintain a corporate presence, professional demeanor, and positive attitude while assisting employees and their guests
Available and willing to work flexible hours, including nights, weekends, and holidays

Preferred

Experience with HID Safe and Lenel a plus
64+ College Credits or Military Experience (honorable discharge) Active Duty/Reservist (preferred but not required)
Proven ability to work in a fast-paced environment
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Ability to multitask and prioritize
Ability to successfully adapt to changes in the work environment
Ability to work well on a team, independently, and with divisions external to the Security organization (e.g., Human Resources, Legal, EHS, etc.)

Benefits

Medical, dental and vision insurance
401(k)
Paid leave
Tuition reimbursement
A variety of other discounts and perks

Company

NBCUniversal

company-logo
NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.