Securis · 16 hours ago
ITAD Operations Manager
Securis is a mission-driven electronics recycling and IT Asset Disposition company committed to integrity and innovation. The ITAD Operations Manager will lead the processing operation, focusing on building processes, developing the team, and ensuring efficient asset management.
Responsibilities
Develop, document, and manage Standard Operating Procedures (SOPs) for receiving, sorting, testing, data sanitization, and disposition
Create clear process documentation (flowcharts, checklists, work instructions) so work is done the same way every time
Lead process changes end-to-end, training the team, updating documentation, and ensuring new workflows stick
Continuously improve how work flows to increase throughput, reduce errors, and support growth
Partner with Sales and Resale teams to understand how market changes affect processing priorities and value recovery
Own 5S implementation across the facility (Sort, Set in Order, Shine, Standardize, Sustain)
Eliminate clutter and create a clean, safe, professional workspace
Establish labeled homes for tools, pallets, inventory, and workstations
Use visual management tools (floor markings, signage, color-coded bins, shadow boards) to reduce waste and errors
Ensure physical inventory matches system records through organization, audits, and cycle counts
Build routines that sustain standards, not one-time cleanups
Lead and develop a team of 6–8 processing technicians, spending the majority of your time on the floor
Coach technicians side-by-side, modeling expectations for quality, pace, and safety
Build structured onboarding, training, and cross-training programs
Maintain a skills matrix to identify gaps and ensure coverage across all functions
Hire, onboard, and conduct performance reviews with clarity and fairness
Foster a culture of High Standards, Low Ego, where people are encouraged to improve while executing with discipline
Create a culture where safety, physical and psychological, comes first
Ensure compliance with OSHA, NIST, DoD, environmental, and customer security requirements
Maintain audit-ready documentation for processing and data sanitization
Protect Securis’ reputation by enforcing accountability and proper chain-of-custody at all times
Track key metrics such as throughput, cycle time, labor efficiency, and value recovery
Turn data into actionable insights for leadership
Collaborate with Sales, Resale, Logistics, and Leadership to align operations with company growth goals
Qualification
Required
5+ years of experience leading teams in a production, warehousing, logistics, technical repair, or ITAD environment
Proven experience building and managing operational processes, including SOPs and training
A track record of developing frontline teams through coaching and hands-on leadership
Hands-on experience applying 5S, Lean, or similar organizational methods
Familiarity with IT hardware (laptops, desktops, servers) strongly preferred; ITAD experience is a plus but not required
Bachelor's degree preferred, or equivalent practical experience
Preferred
Familiarity with IT hardware (laptops, desktops, servers) strongly preferred; ITAD experience is a plus but not required
Bachelor's degree preferred, or equivalent practical experience
Benefits
Health, Vision, and Dental Insurance
401(k) Plan
Value Sharing Plan
Eight (8) Paid Holidays
Three (3) weeks of Paid Time Off (PTO)