Ashe Memorial Hospital · 1 day ago
Financial Counselor (FT)
Jefferson, North Carolina, United States
Full-time
Onsite
Entry, Mid Level
2+ years expAshe Memorial Hospital is dedicated to delivering patient-centered, high-quality health care to the community. They are seeking a Financial Counselor who will estimate financial liability and provide financial advice to patients regarding medical bills while promoting teamwork and a positive patient experience.
Health Care
Responsibilities
Reviews insurance eligibility and applies benefits to estimate patient out-of-pocket amounts for procedures and tests
Secures payment arrangements to ensure that patient accounts are resolved in a timely and efficient manner
Works closely with ancillary hospital departments, Department of Social Services, collection agencies, and other agencies to pursue accurate estimations, patient billing, and third-party coverage for accounts
Appropriately addresses delinquent patient balances up to and including turnover to a collection agency
Research outstanding accounts, including contacting third-party payors, until resolved to a zero balance
Obtains financial data to process charity care applications
Works with patients to assist with denials, appeals, and other avenues for payment
Processes claims for estates and bankruptcies
Posts payments and backs up the cashier when necessary
Keeps updated on billing regulations including HMO/PPO, Medicare, Medicaid
Maintains confidentiality
Supports the hospital and promotes a positive attitude
Adheres to dress code, appearance is neat and clean
Wears identification while on duty
Adheres to the HIPAA and privacy policies and procedures. Reports any violation or appearance of violation of the policies and procedures and/or laws and regulations addressed in the Compliance Plan and the hospital Code of Conduct to the Compliance Officer, a member of Senior Leadership, or to the Department Director
Qualification
Required
High school diploma or general education degree (GED) required
Knowledge of third-party billing requirements required
Must be willing to receive all required vaccinations (i.e., flu shot, etc.)
Criminal background check and pre-employment drug screen required upon conditional job offer
Preferred
Post high school courses or experience in insurance billing and medical terminology preferred
Cash management training preferred
1 year of experience in computerized third-party billing of facility and professional services preferred
2 years of previous hospital business office experience preferred
1 year of experience with Meditech preferred
Company
Ashe Memorial Hospital
Ashe Memorial Hospital provides world-class medical care.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase