Hoffmann Brothers · 17 hours ago
Plumbing Sales Specialist
St. Louis, MO
Full-time
Onsite
New Grad, Entry Level
$120K/yr - $160K/yrHoffmann Brothers is an industry leader in HVAC, plumbing, electrical, and appliance repair for residential and commercial properties. They are seeking a motivated Plumbing Sales Specialist to support their Plumbing Installation Department, primarily focusing on diagnosing underground plumbing issues and providing customers with long-term solutions.
Construction
Responsibilities
Use camera equipment to assess line conditions
Use line locating equipment for accurate mapping of Sanitary, Storm, and Water line systems
Listen to the needs of our customers, assess, and create solutions to meet their needs and wants
Create proposals that are accurate, complete, and easily transferred to our Fulfillment/ service teams
Establish customer rapport to build relationships with our customers and support them through the buying process
Learn and understand city requirements, permits, and regulations
Partner with our fulfillment/ service team, and our customer experience teams to ensure overall success
Be organized, motivated, flexible, and a team player
Ability to communicate with customers in a clear, confident manner throughout the entire experience so that they are aware of what is going on inside their home/business
Ability to adjust your communications to provide the best customer experience possible
Ability to create detailed job notes in the customer’s account for future reference
Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactions
Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness
Frequent communication with dispatchers so that they know the status of each job for scheduling purposes
The ability to maintain a clean and organized workspace both in a customer’s property and your company vehicle
The ability to work safely and the motivation to help ensure that those you work with are working in a safe manner
Technical Experience is not required, but sales experience is
Previous In-Home Services experience is strongly desired
All employees of Hoffmann Brothers must consider safety as their primary job. General knowledge of safe working practices and federal/state OSHA requirements is required as applicable
Qualification
Required
Strong customer service skills
Positive attitude
Desire to learn
Ability to communicate with customers in a clear, confident manner
Ability to adjust communications to provide the best customer experience possible
Ability to create detailed job notes in the customer's account for future reference
Ability to both teach and learn by sharing thoughts/experiences with coworkers
Willingness to try new ideas and recommend process improvements
Frequent communication with dispatchers regarding job status
Ability to maintain a clean and organized workspace
Ability to work safely and ensure others are working safely
General knowledge of safe working practices and federal/state OSHA requirements
Sales experience
Preferred
Previous In-Home Services experience
Company
Hoffmann Brothers
Hoffmann Brothers is a Mechanical, Electrical, and Plumbing (MEP) contractor serving customers in St Louis and Nashville.
Founded in 1981
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Hoffmann
President & CEO
Kathryn Amsbury, CPA
Chief Financial Officer
Recent News
2023-03-02
Globe Newswire
2023-01-15
Company data provided by crunchbase