Suvida Healthcare · 22 hours ago
Neighborhood Outreach Consultant
Houston, TX
Full-time
Onsite
New Grad, Entry LevelSuvida Healthcare is dedicated to enriching the lives of seniors through compassionate advocacy and primary care. The Neighborhood Outreach Consultant will engage prospective patients, educate them on Suvida's unique benefits, and assist in their journey to becoming a patient through effective communication and community outreach efforts.
Elder CareHealth CareHospitalMedicalWellness
Responsibilities
Handle inbound and outbound marketing calls from prospective patients who are interested in learning more about Suvida Healthcare. Effectively communicate and educate prospects on the unique benefits and primary care experience that Suvida offers its patients
Assist Neighborhood Engagement team (sales team) in calling prospects they have met at sales events / community events to educate them on the Suvida model and assist in their journey to become a Suvida patient
Leverage Suvida’s CRM (Salesforce) to manage a pipeline, log current call activities, and create future task dates for prospective patient follow-up
Collaborate with the broader Neighborhood Engagement Team to schedule prospects to attend local community events including health fairs, presentations at senior buildings, activities at churches, and any place where older adults may learn about Suvida’s service offerings
Maintain working knowledge of insurance plans across multiple markets; Be comfortable verifying insurance with prospective patients
Provide exceptional, compassionate customer service and their duties as assigned
Qualification
Required
Fluent in English and Spanish to serve patient language needs (Required)
Great work ethic; Positive attitude and a team player mentality
EPIC personality (empathy, patience, integrity, and compassion); Highest degree of honesty, integrity, and fairness
Excellent interpersonal and problem-solving skills
Must have the patience and ability to converse with members, their families and community partners
Motivated by performance-based compensation and opportunity to provide better healthcare to adult population
Comfort with ambiguity and ability to proactively structure work and problem solve independently
Proficient PC skills
Familiarity with customer relationship management (CRM) systems
Consumer sales experience or similar experience in community outreach function
Experience in a target and commission driven position
Experience in health care and/or health insurance
High School Diploma or GED equivalent required
Preferred
Bachelor's degree preferred
Company
Suvida Healthcare
We're a new kind of healthcare center focused on the unique needs of Hispanic seniors and their families to enable patients to fully live "su vida."
Founded in 2022
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ana Fuentevilla
Co-Founder and Chief Health Officer
Recent News
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2025-10-21
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