Zendesk · 11 hours ago
Business Development Representative (Bay Area)
San Francisco, CA
Full-time
Hybrid
Entry, Mid Level
$43.75/hr - $65.87/hr
2+ years expZendesk is the world’s leading Customer Experience and Support Platform, and they are seeking a Business Development Representative. The role involves engaging with prospects to understand their challenges, generating a sales pipeline, and collaborating with internal teams to drive customer success.
Customer ServiceData ManagementEnterprise SoftwareSoftwareTechnical Support
Responsibilities
Engage with prospects and clients to understand business and organization challenges and pain points
Collaborate with the Sales team to develop a list of target prospects
Generate high-value sales pipeline through both strategic and targeted prospecting into SMB, Commercial or Enterprise accounts
Create personalized messaging and outbound content, targeting new business prospects for Zendesk
Leverage research and personalized message to drive Outbound Cold Calls to Prospects
Research companies through 10K, 10Q, Investor Presentations, Relevant news articles, etc
Develop and manage a pipeline of prospects & provide top class customer experience
Qualification
Required
Business Development experience within the SMB, Enterprise and Commercial segment
A minimum of 2 years of experience in a Sales related environment
A competitive mindset, with a hunger and ‘self-starter' commitment to overachieve and succeed
Excellent communication, interpersonal, and organizational skills; you should be a great writer, speaker, and listener
Proficient in Salesforce, Zoominfo, Outreach, 6sense, etc
Preferred
Bachelor's Degree is preferable
Benefits
May also be eligible for bonus, benefits, or related incentives
Company
Zendesk
Zendesk develops a customizable customer service platform for organizations.
5001-10000 employees
H1B Sponsorship
Zendesk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (69)
2023 (37)
2022 (92)
2021 (93)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
$85.5MKey Investors
RedpointMatrixBenchmark
2022-11-22Private Equity
2022-06-24Acquired
2019-09-18Grant
Leadership Team
Mikkel Asger Svane
CEO and Co-Founder
Adrian McDermott
Chief Technology Officer
Recent News
Index Ventures
2026-01-06
Small Business Trends
2026-01-04
Small Business Trends
2025-12-25
Company data provided by crunchbase