Hitachi Global Air Power · 2 hours ago
Field Service Technician
Michigan City, IN
Full-time
Onsite
Senior Level
5+ years expHitachi Global Air Power is a leading global industrial compressed air manufacturer driving innovations in the industry. The Field Service Technician will provide technical assistance for Sullair products, troubleshoot and repair systems, and ensure effective communication with customers and internal departments.
Mechanical Or Industrial Engineering
Hiring Manager
Nidhi Seth, MBA (HR), CCWP
Responsibilities
Provide technical assistance related to Sullair R&I/OEM products via phone and email queues
Travel to field-based jobsites to troubleshoot and assist in repair of Sullair R&I/OEM systems
Follow standard work for pre- and post-service preparation (submit expense reports, develop service reports, make travel arrangements)
Follow all Environmental Health and Safety policies and procedures
Communicate distributor feedback to Sullair management as VOC
Drive field concerns to closure in a timely manner
Support goal of service within the Service Department of 95%
Assist in writing technical service bulletins
Review technical manuals for accuracy and completeness
Participate in new product development to provide prospective from the service point of view
Participate in warranty reduction efforts by looking at service trends, analyzing failure modes, and providing feedback
Up to 25% overnight travel. U.S and Canada travel
Qualification
Required
Associate degree a plus
Technical Trade School a plus
5+ years of technical troubleshooting of Diesel Driven/OEM Compressor experience
Experience troubleshooting and repairing electrical systems and electric driven equipment
Demonstrated success in technical training of compressed air systems
Experience with industrial product manufacturing and engineering processes
Strong verbal and written communication skills
Must be able to engage and communicate effectively with all levels of the organization
Strong grasp of Microsoft office required
Ability to read and understand schematics
Ability to work independently or on a team
Company
Hitachi Global Air Power
We build the machines that power industry. We are Hitachi Global Air Power, a leading global industrial compressed air manufacturer.
1001-5000 employees
H1B Sponsorship
Hitachi Global Air Power has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (7)
2023 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase