Zachary Piper Solutions · 13 hours ago
QA Manager II
Zachary Piper Solutions is seeking a highly skilled and motivated QA Manager II to support telecommunications operations at Fort Bragg, NC. The role involves overseeing quality assurance processes and standards, conducting inspections, and managing quality improvement initiatives for telecommunications projects.
GovernmentInformation ServicesInformation TechnologySoftware
Responsibilities
Review technical requirements and support planning and design efforts for telecommunications projects
Conduct site visits to inspect network installation, maintenance activities, and infrastructure quality
Recommend improvements aligned with DoD, U.S. Army, and industry best practices and standards
Develop, implement, and maintain quality assurance standards, processes, and documentation for telecommunications deliverables
Lead formal and informal quality reviews at key project milestones
Perform root cause analysis (RCA) to identify systemic issues, track trends, and drive corrective actions
Manage quality improvement initiatives, including problem management, risk mitigation, and continuous process optimization
Prepare QA reports, compliance documentation, and performance evaluations for leadership review
Collaborate with cross-functional teams to ensure consistent quality across all project phases
Demonstrate strong communication, analytical thinking, and professional engagement with all organizational levels
Qualification
Required
3+ years of experience in quality assurance for IT and telecommunications programs
BICSI Technician certification
Experience conducting audits, root cause analysis, and corrective action planning
Proficiency in developing QA metrics, tracking performance, and implementing process improvements
Experience conducting formal and informal reviews of technical project deliverables
Strong knowledge of quality management systems (QMS), risk assessments, and process auditing methodologies
Ability to work effectively with technical teams, leadership, and external stakeholders
Must be a U.S. citizen with an active Secret clearance
Preferred
Bachelor's degree in a related field
Benefits
Medical
Dental
Vision
401k
PTO
Sick Leave as required by law
Holidays
Company
Zachary Piper Solutions
Zachary Piper Solutions is an IT company providing government contracting solutions in support of the nation’s Intelligence Community.