Peak Dental Services · 1 day ago
Dental Office Manager
Peak Dental Services is seeking a motivated and results-driven Dental Office Manager to join their Seguin General Dentistry practice. In this role, you will oversee day-to-day operations, develop staff, ensure exceptional patient care, and drive business growth, while fostering a positive and high-performing workplace culture.
DentalHealth CareWellness
Responsibilities
Deliver exceptional customer service, ensuring a 'wow-level' patient experience at every touchpoint
Build rapport with patients to facilitate comprehensive dental care acceptance
Present treatment plans and financing options, ensuring patients understand their options and costs
Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations
Resolve patient concerns effectively and ensure consistent, high-quality care
Develop and manage the office’s annual budget to ensure profitability
Monitor and report on key performance metrics, providing insights to the management team
Ensure adherence to cash management, accounting protocols, and other financial procedures
Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories
Lead, train, and develop office staff to meet company standards
Conduct semi-annual performance reviews and provide ongoing training and professional development
Foster a positive office culture that promotes teamwork, accountability, and a great place to work
Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles
Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations
Support recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively
Qualification
Required
Proven experience as an Office Manager or in a similar managerial role in a dental or healthcare setting
Strong leadership, communication, and organizational skills
Ability to manage budgets, analyze financial reports, and track key performance metrics
Proficiency in office management software, including practice management systems, Excel, and Word
Ability to handle patient concerns and inquiries professionally and efficiently
Knowledge of dental office procedures and the ability to understand and apply financial and legal documents
Preferred
A college degree in business or a related field is preferred
At least one year of business or managerial experience
Company
Peak Dental Services
Peak Dental Services helps dental practices run smoothly by supporting dentist leaders to focus on providing patient standard of care.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Varsity Healthcare Partners
2021-01-06Private Equity
Recent News
Company data provided by crunchbase