lylu.wear · 1 day ago
Customer Care Assistant (Remote)
United States
Part-time
Remote
New Grad, Entry LevelLylu Wear is looking for a Customer Care Assistant (Remote) to join our Distribution Department in Trenton. This role supports customers throughout the order and delivery process by handling inquiries and coordinating with logistics teams.
Responsibilities
Handle customer inquiries related to orders
Provide updates on shipping and delivery status
Coordinate with warehouse and logistics teams
Resolve order issues in a timely manner
Document cases in internal systems
Maintain clear and professional communication
Qualification
Required
Experience in customer service is preferred
Strong written and verbal English skills
Comfortable with CRM or ticketing tools
Well-organized and detail-focused
Able to work independently from home
Must be currently based in New Jersey
Benefits
Remote role within New Jersey
Part-time or full-time options
Flexible scheduling
Structured onboarding and support
Collaborative and friendly team
Long-term role with stability
Company
lylu.wear
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase