Austin Community College · 16 hours ago
Sr Coordinator, College Student Communications
Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. The Sr Coordinator of College Student Communications develops and implements comprehensive strategies to engage and communicate with ACC students, driving enrollment, retention, and completion outcomes.
Higher Education
Responsibilities
Develops and manages strategic communications plans that keep students informed about key dates, resources, and opportunities
Leads comprehensive campaigns targeting current and prospective students, ensuring alignment with collegewide goals
Creates and manages compelling, relevant content across multiple channels, including website, email, social media, digital signage, and print
Oversees student-focused digital platforms, including Current Student web content, Student InfoHub, and Basic Needs Systems communications
Collaborates with cross-functional teams and serves as liaison with departments such as Advising, Enrollment, Financial Aid, and Student Life
Designs and implements messaging strategies that reflect ACC’s brand voice, tone, and mission
Analyzes communications effectiveness through engagement metrics, web traffic, and conversion data; reports findings and recommends improvements
Incorporates student feedback to continuously refine outreach approaches
Coaches colleagues on effective communication strategies and contributes to professional development efforts
Represents student communication perspectives in committees and project teams
Qualification
Required
Bachelor's degree
Four (4) years of related work experience OR Associate's Degree plus two (2) years of related work experience can be substituted for the required education (plus the required experience noted below)
1 year of related experience
Preferred
Bachelor's degree in marketing, communications, journalism, business, or a related field, or equivalent combination of education and experience
Five (5) years of professional communications or marketing experience in higher education
Experience with search engine optimization (SEO) and AI-based communication tools
Experience with content management systems, customer relationship management (CRM) platforms, and analytics tools
Company
Austin Community College
Austin Community College is a nationally recognized two-year college serving Central Texas.
Funding
Current Stage
Late StageLeadership Team
Recent News
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2023-09-21
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