KNAPP North America · 17 hours ago
Spare Parts Administrator
KNAPP North America is a global provider of intelligent automation solutions for intralogistics and manufacturing. The Spare Parts Administrator will manage spare parts sales, repairs, and returns, while establishing good customer relations and handling data management of spare parts inventory.
Industrial Automation
Responsibilities
Manage Spare Parts sales, repairs and returns at the Customer site
Establish and maintain good customer relations by promptly responding to external and internal customer’s inquiries and promoting the Company’s products and services
Data entry into various systems
Data management of spare parts inventory
Create Excel spreadsheets and report generation
Keep track of trends and volume
Send order confirmations, track information and parts returns authorizations to customers
Work with the Purchasing Manager/Shipping Manager and headquarters in order to secure qualified management of spare parts delivery when applicable
Assist with warehouse shipping, receiving and inventory audits
Request quotations from local suppliers and headquarters in Austria
Filing and shipping documentation; match order confirmations, calculate shipping rates
Develop and update written procedures for each task. Standardize work and cross train employees
Performs other duties as required
Qualification
Required
Manage Spare Parts sales, repairs and returns at the Customer site
Establish and maintain good customer relations by promptly responding to external and internal customer's inquiries and promoting the Company's products and services
Data entry into various systems
Data management of spare parts inventory
Create Excel spreadsheets and report generation
Keep track of trends and volume
Send order confirmations, track information and parts returns authorizations to customers
Work with the Purchasing Manager/Shipping Manager and headquarters in order to secure qualified management of spare parts delivery when applicable
Assist with warehouse shipping, receiving and inventory audits
Request quotations from local suppliers and headquarters in Austria
Filing and shipping documentation; match order confirmations, calculate shipping rates
Develop and update written procedures for each task. Standardize work and cross train employees
Performs other duties as required
Authorized to work in the U.S
Professional office etiquette is required at all times
Physical requirements: Sitting for long periods of time, standing, walking, climbing ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds
Overtime, if required by work
Occasional travel may be requested
Strict adherence to KNAPP's drug-free workplace policy is required
Benefits
Health, dental, vision, life insurance
Flexible Spending Accounts
Short & Long Term Disability
401k with a very generous employer match and no vesting
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance