AEG Vision · 1 day ago
IT Business Analyst, Internet Services
Addison, TX
Full-time
Onsite
Senior Level
$80K/yr - $90K/yr
7+ years expAEG Vision is a company focused on providing reliable internet connectivity crucial for clinical operations and patient care. They are seeking an IT Business Analyst specializing in Internet Services to manage and optimize internet services across their national locations, ensuring cost efficiency and vendor accountability.
Health CareHome Health CareHospitalMedicalMedical Device
Responsibilities
Own and manage all ISP services across AEG Vision's portfolio of locations. This includes relationship will all our service providers
Ensure reliable, secure, and cost-effective internet connections for clinical and business operations
Serve as the single point of accountability for internet service performance and issues
Actively monitor and manage ISP cost per location and circuit utilization and redundancy
Identify and eliminate duplicate billing, inactive or unused circuits, and non-contracted or out-of-policy service
Drive continuous cost optimization and vendor consolidation
Own the full lifecycle of internet circuits: Ordering and provisioning, Installation and activation, Contract renewals, Timely disconnects of inactive circuits
Ensure zero duplicate billing and no payments for non-active services
Maintain accurate records of all circuits, contracts, and billing details
Partner with accounting and third-party telecom consolidation vendors to transition newly acquired practices into centralized enterprise level ISP contracts
Lead internet service discovery, validation, and transition activities during acquisitions
Ensure seamless cutover with minimal disruption to clinical operations
Manage relationships with ISP vendors, telecom aggregators, and third-party consolidators
Enforce SLAs, pricing agreements, and service standards
Escalate and resolve chronic performance or billing issues
Track and report on: Internet uptime and reliability, Cost per site, Savings from disconnects and renegotiations
Develop dashboards and reporting to support IT leadership and finance
Establish and enforce standards for internet services across all locations
Partner with Infrastructure & Network teams, Finance and Accounting, M&A / Integration teams, and Practice Operations
Support incident response and troubleshooting for ISP-related outages when necessary
Qualification
Required
Bachelor's degree in information technology, Networking, Telecommunications, or related field preferred
Equivalent experience will be considered
7+ years experience managing ISP, telecom, or network services at scale
Proven experience supporting multi-site environments (100+ locations preferred)
Experience working with telecom aggregators and enterprise ISP contracts
Strong background in circuit lifecycle management and billing oversight
Solid understanding of Internet connectivity types (Fiber, Cable, DSL, Wireless, LTE/5G)
Network fundamentals (routing, firewalls, SD-WAN concepts)
Experience with ISP ordering, provisioning, and disconnect processes
Telecom inventory and circuit tracking systems
Strong analytical skills for cost and usage analysis
Highly organized and detail-oriented
Strong vendor negotiation and management skills
Financially disciplined with a cost-optimization mindset
Excellent communication skills with technical and non-technical stakeholders
Comfortable operating in a fast-growing, acquisition-driven environment
Preferred
Experience in healthcare or multi-location retail environments
Familiarity with SD-WAN or managed network services
Experience partnering with finance on telecom audits and reconciliations
Company
AEG Vision
AEG Vision empowers doctors to deliver patient care and service by leveraging eye care industry best practices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$89.39MKey Investors
J.P. Morgan Asset Management
2020-02-26Series Unknown· $1.08M
2019-06-21Seed· $0.18M
2019-01-07Series Unknown· $58.82M
Leadership Team
Eric Anderson
CEO
Satish Dave
Chief Information Officer
Recent News
2025-12-09
Company data provided by crunchbase